Is Epsilon a good company to work for as a Client Support Engineer?

Client Support Engineer professionals working at Epsilon have rated their employer with 3.4 out of 5 stars in 62 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Client Support Engineer employees well?

Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.8 out of 5 stars based on 62 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Client Support Engineer salaries at Epsilon.

How happy are Client Support Engineer professionals working at Epsilon?

61% of Client Support Engineer employees at Epsilon would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. Client Support Engineer professionals have also rated Epsilon with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 480 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 255 reviews)); "Benefits are good" ((in 199 reviews)); "Good company and work culture" ((in 132 reviews)); "Good work from home schedule" ((in 108 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low salary and hard to get promotion" ((in 94 reviews)); "Low pay and very little base raises" ((in 94 reviews)); "Bad managers continue to be rewarded." ((in 75 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

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Epsilon Client Support Engineer reviews

3.4

61% would recommend to a friend

(62 total reviews)

Sean Reardon

100% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

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Client Support Engineer employees have rated Epsilon with 3.4 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Reviews by job title

62 reviews

5.0

Apr 2, 2024

Very good company

Client support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance and having constant Hike

Cons

No such consorns as of all good

Epsilon Response

Thank you for sharing your positive experience with Epsilon India!

3.0

Mar 29, 2024

Less Growth

Client support engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive when it comes to learning.

Cons

Lots of politics going on and managers holding employees “hostage” post 9 m during EMEA shift in wfo model. Too much micromanagement and regional favouritism involved.

5.0

Feb 7, 2024

Account Manager Experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, freedom, reasonable managers, good incentives.

Cons

Admin work can be time consuming.

Viewing 16 - 18 of 62 Reviews

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Epsilon Client Support Engineer reviews

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Very good company

Less Growth

Account Manager Experience

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