Epsilon reviews

3.6

70% would recommend to a friend

(3,370 total reviews)

Sean Reardon

57% approve of CEO

58% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Lots of good teams doing their best

Cons

- Leadership is overly deferential to clients and avoids pushing back, which creates pressure on teams, basically overpromise and underdeliver - Directors play favorites. This isn't healthy for the team when it's so obvious and creates an unfairness in the delegation of the work - Frequent restructuring every few months leads to instability and shifting priorities - Teams across channel leads and client services are not aligned, resulting in poor internal communication - Work is often assigned with unrealistic timelines and expectations due to people pleasing the client versus tracking actual hours of work - Layoffs seem to happen often without explanation, which shows that it was political - Salaries are below industry standards

2.0
Nov 3, 2025

Going Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hybrid schedule - Free drinks - Open office layout

Cons

- Disorganized management - No proper onboarding - Restructuring every few months

avatar
Epsilon Response
8mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
2.0
Nov 1, 2025

Leadership long in the tooth

Recommend
CEO approval
Business Outlook

Pros

Initial compensation is not too bad

Cons

Leadership doesn’t leave Leadership is not that great Leadership

avatar
Epsilon Response
8mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
Viewing 481 - 483 of 3,370 Reviews

Glassdoor has 3,642 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.