Epsilon reviews

3.6

70% would recommend to a friend

(3,370 total reviews)

Sean Reardon

57% approve of CEO

58% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 23, 2017

Not what it's cracked up to be

Recommend
CEO approval
Business Outlook

Pros

Good reputation in the industry with innovative solutions suited for enterprises with a lot of money to invest. Talent is top notch. Great work-life balance and flexibility.

Cons

Complete dysfunction is how I would describe Epsilon. The internal politics make this company their own worst enemy. Too many "leaders" with their own conflicting agendas and vision of what the company is and wants to be. Competing comp plans across different groups make it difficult to collaborate. Continual layoffs impact the teams yet there is no accountability at the top. When your job is to bring in new business and you have to turn it away due to lack of resources, that's a real problem. Internal processes, especially for Sales, is a complete disaster. No authority to make a decision and close a deal without needing 15 people involved. This is a company that can tell a good story...they just can't deliver efficiently. It's a lot of smoke and mirrors. Also, the Sales comp plan is a joke. It's structured so that you don't get paid for months (that's if you survive long enough to collect it). It's just not a sales-driven organization. The culture is very much the good old boys at play, all taking care of one another. There are only a few females who have high-level positions. That should be a red flag.

avatar
Epsilon Response
9y
Thank you for your review. We take pride in our people and their ability to deliver superior solutions for our clients. Across our core practice areas: agency, automotive, data and technology we believe we have a diverse and inclusive leadership team in place that will provide focus and direction to help simplify the sales process and position our teams for success.
3.0
Jan 21, 2017

Overall Positive, but a lot of politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are super friendly and helpful. It is a large company, so there are opportunities to move around and change roles.

Cons

A lot of politics, and hard work is not always rewarded. They also acquire companies regularly making one company vision a bit difficult.

avatar
Epsilon Response
9y
Thank you for your feedback. We agree – our people are what make Epsilon great – and are glad you had that experience during your time here. Being a global organization of more than 7,000 associates also creates challenges. We hope the recent focus on our core practice areas of agency, automotive, data and technology gives our associates the vision and direction they need to succeed.
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Glassdoor has 3,642 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.