Epson America reviews

3.6

60% would recommend to a friend

(294 total reviews)
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Keith Kratzberg

51% approve of CEO

49% positive business outlook

Epson America has an employee rating of 3.6 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epson America employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

294 reviews
2.0
Mar 30, 2024
Recommend
CEO approval
Business Outlook

Pros

good benefits flexible schedule decent pay for upper management/office workers

Cons

low yearly raises hard to get promoted treated like disposable workers

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Epson America Response
2y
We appreciate your feedback. We also encourage you to share this feedback with your supervisor or the Blue Line if you wish to remain anonymous. Thank you for highlighting our flexible schedule and benefits package. We strive to provide competitive benefits for our employees, including the opportunity for a hybrid work schedule.
1.0
Mar 27, 2024

Going Downhill Fast

Recommend
CEO approval
Business Outlook

Pros

Good people. Good but rapidly declining corporate culture. Strong IT team that is overworked but willing to work with you as a true partner. Creative marcomm team that gets a lot done given the resources they have. Strong channel relationships and generally well-thought of in the industry.

Cons

I understand that many companies have been going through layoffs and I have been through layoffs in the past at other companies. Epson lost a lot of credibility when the CEO said in an all-employee meeting that there would be no layoffs, and then weeks later instituted a very poorly executed and communicated layoff process. Even our VPs did not know the full extent of actions taken after all of the layoffs were supposed completed. There has been no communication regarding the future of the company. Stale back office teams that are stuck in the past and don't want to change - sales operations, finance in particular. Not enough sales and marketing support from Japan and they are too slow with everything from product development to support.

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Epson America Response
2y
Thank you for your candid and honest feedback, it is much appreciated. We want to remind you that there are multiple ways for employees to provide ideas or advice. We encourage you to reach out to your direct supervisor, Human Resources, or take advantage of Epson's confidential Blue Line to communicate your concerns.
5.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent reputation, strong products, short and long term prospects.

Cons

No major cons at this time.

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Epson America Response
2y
We really appreciate your 5 star review. It's great when our employees share about our fantastic culture and their experience at Epson. When you put people first, exceptional things happen. If there's someone who's made your experience exceptionally well, we encourage you to nominate them for a Cheers for Peers or Spotlight award.
Viewing 70 - 72 of 294 Reviews

Glassdoor has 502 Epson America reviews submitted anonymously by Epson America employees. Read employee reviews and ratings on Glassdoor to decide if Epson America is right for you.