Pros
allow employees to work from home, free coffee, renovated buildings. Not much else in the past year.
Cons
It wasn't long until after the current ceo came aboard when things went downhill. Loss of strategic direction and long term focus turned into monthly and quarterly outlook. After the breach a lot of new leaders came aboard. The big splash was to spend $1.25B to improve technology and security and use that to gain a competitive advantage. This sounds great but we're 2.5 years into it and our technology has never been worse. Every week our ceo provides these vague updates as to what transpired during the week. They're so generic and watered down yet it keeps being sent. Of course you met with the leaders in product, technology, security, etc. etc. How about an actual update as to what progress was actually made. Are we close to completed with our 3yr, $1.25B transformation or have we screwed up so many times that we've spent the money but have added years onto the timeline? Who knows. It's rough when your tools and even your corporate email are trash. They're broken on an almost daily basis. Gmail (yes i said that folks) has been down for the past 1.5 days. Are you kidding me? 2.5 years into the $1.25B spend and 10 months after the Gmail conversion and we still have these reoccurring issues? That's another thing, there is no accountability. The standards and expectations of work have gone so far downhill it's impossible to keep things moving anymore. The simplest tasks are made to be so difficult that its just not worth trying anymore. All this is masked by the brilliant performance of EWS. Bravo, sort of.