Is Equifax a good company to work for?

Equifax has an overall rating of 3.9 out of 5, based on over 4,377 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 76% of employees would recommend working at Equifax to a friend and 65% have a positive outlook for the business. The best reviews about Equifax have been left by employees working as Financial Analyst , Data Scientist and Customer Service Representative .

Does Equifax pay their employees well?

According to anonymously submitted Glassdoor reviews, Equifax employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equifax. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Equifax?

76% of Equifax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equifax 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Equifax?

Software Engineer (145) , Customer Service Representative (74) , Data Scientist (66) , Analyst (48) , Senior Software Engineer (47) , Director (46) , Account Manager (43) , Business Analyst (43) , Project Manager (43) , Product Manager (41) , Account Executive (39) , Consultant (38) , Sales (37) , Product Owner (34) , Manager (32)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 240 reviews)); "work life balance was good" ((in 216 reviews)); "Good benefits and a challenging fast paced environment" ((in 200 reviews)); "I've heard the pay was good for full" ((in 151 reviews)); "Culture is good and flexible." ((in 125 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 100 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 73 reviews)); "politics rude upper management bad calture" ((in 48 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 45 reviews)); "No training provided and management didn't take any responsibility for their constant failings." ((in 43 reviews))

What are employees saying about Equifax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equifax layoffs and their outlook for job security at Equifax in 2026.

What Equifax locations have received the highest employee ratings?

Boise , Los Angeles , Louisville , New York , Chicago

Equifax reviews

3.9

76% would recommend to a friend

(3,412 total reviews)

Mark Begor

86% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 17, 2018

Excercise in Frustration, culture of no ownership or responsibility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, pockets of intelligent caring coworkers. If you want a place where it’s easy to look good, just come in and be competent, customer focused and responsible and you’ll look like a superstar.

Cons

Top to bottom culture of ensuring no one is responsible for anything. If you care about doing a good job and providing excellent customer service, do not go to work here. Even simple customer tasks like opening and following up on support tickets is frustrating due to the lack of accountability by the teams that need to provide the solutions.

1.0

May 23, 2018

Former employee of 10+ years

Vice president

Recommend

CEO approval

Business Outlook

Pros

Coworkers are nice. I heard from my friends in GCS that their president really cares for people, and the new CEO is better than the prior.

Cons

The most important thing for the company is shareholders and share price. Environment is toxic, employees are discouraged. Some people work crazy hours (especially in IT). Most leaders are bullies. Making more profit by increasing prices (EWS) is unsustainable. Prospective employees should avoid the company unless they enjoy working for bullies and love to be a “yes sir” person.

Equifax Response

7y

Thank you for sharing your feedback regarding environment and morale. People have always been our most valuable asset. These efforts are being further driven across the organization - from our new CEO downward. We continually strive to create an environment where customers are satisfied and our people can grow professionally in an inclusive environment. We also appreciate you sharing feedback about possible bullying. This is something we take very seriously and will look into further. Please contact us at feedbackefx@equifax.com if you want to provide additional information.

1.0

Jun 5, 2021

Toxic Workplace. Run.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There aren’t any pros anymore.

Cons

The leadership at the St. Louis location is toxic. The president of EWS is only concerned about his big year end payout and allows narcissistic managers to run their teams without any knowledge of how to do so. They lead by fear and intimidation and hire/promote unqualified people just to save a friend from the unemployment line. One of the leaders of the departments under EWS is a complete farce. Only cares about his paycheck and doesn’t care, or even care to learn, the ways to build or retain business. He would fail a basic quiz if asked to describe the products and benefits that are being sold. News flash, the people, and clients, who are leaving in droves are leaving him and his favorites, not the company.

Viewing 64 - 66 of 3,412 Reviews

Jobs at Equifax

Customer Service Representative (Dispute Resolution) Intermediate

Customer Service Representative (Dispute Resolution) Intermediate

Instructional Designer

Communications Specialist

Learning & Organizational Development Partner

Atlanta, GA

View job

Equifax

Equifax reviews

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Ratings by demographic groups

Reviews by job title

Excercise in Frustration, culture of no ownership or responsibility

Former employee of 10+ years

Toxic Workplace. Run.

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