Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working here for a while now, and I can confidently say this is a fantastic company to work for. It’s rare to find an organization that truly balances high-level performance expectations with genuine care for its employees. The benefits package is top-tier, featuring generous time off that is actually encouraged so you can truly recharge. One of my favorite perks is the company's commitment to giving back; they provide a paid day off every year specifically for us to volunteer at a charity of our choice. Beyond the perks, the culture is collaborative, inclusive, and supportive. . The company is invested in the professional growth of its employees. If you are looking for a company that values your contribution, invests in your future, and supports your life outside of the office, I cannot recommend this place enough!

Cons

None that I can think of. It is fast paced and challenging.

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Equity Residential Response
2mo
Thank you for taking the time to share such thoughtful feedback and for your many years with Equity Residential. We’re truly grateful for your continued dedication and are thrilled to hear that your experience has been so positive. It’s especially meaningful to hear that you feel supported both professionally and personally. Striking the right balance between high performance and genuine care for our employees is something we intentionally strive for, and your feedback reinforces that commitment. We’re glad you’ve been able to take advantage of our benefits, including time off and volunteer opportunities, and that they’ve made a real impact. We also appreciate your comments on our collaborative and inclusive culture, as well as the opportunities for growth. Investing in our people and creating an environment where they can thrive is a core part of who we are. Thank you again for being such an important part of the Equity Residential team. We’re proud to have you with us and look forward to your continued success!
1.0
Jun 19, 2026

Major touring policy issue

Recommend
CEO approval
Business Outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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Equity Residential Response
2w
Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
1.0
Jun 16, 2026

Diverse opportunities overshadowed by profit-driven management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rent discount and diverse opportunities.

Cons

Upper management is all about the money, can get daunting.

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Equity Residential Response
2w
Thank you for taking the time to share your feedback and for your contributions during your time with Equity Residential. We're glad to hear that you valued the rent discount and the diverse opportunities available throughout the organization. We're sorry to hear that your experience with leadership and company priorities did not meet your expectations. We understand the importance of balancing business objectives with supporting our employees, residents, and communities, and we appreciate you sharing your perspective. Feedback like yours helps us continue to evaluate and improve the employee experience. Thank you again for your feedback, and we wish you the best in your future endeavors.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.