Erie Home reviews

3.4

59% would recommend to a friend

(960 total reviews)
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Jenilee Common

67% approve of CEO

59% positive business outlook

Erie Home has an employee rating of 3.4 out of 5 stars, based on 960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Erie Home employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

960 reviews
5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lightning fast interview and hiring process -Thorough, structured, and engaging 2 week training period for new hires -Fully remote -Although the work hours are set, you choose from various schedule options as to what days you want to work/have off after the initial 2 week training period -Supervisors are invested in your growth and take 1:1 time to build your knowledge and skill set -No unnecessary meetings -KPIs are realistic, fair, and achievable -Supervisors and senior agents respond to you super quick if you message them with questions while you’re on a call with the lead -They give you scripts for every scenario so you’re 100% prepared on what to say while speaking with leads -Excellent benefits, super affordable too -Second chance employer -Company in growth mode, so there’s job security

Cons

-You’re definitely tied to your headset and computer during your shift since everything is tracked; that was a difficult adjustment for me as I am someone who hasn’t had to clock in or be tied to my desk for over a decade -Job can be boring and redundant at time

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Only promote from within so everyone above you has sat in your seat. Extremely fast promotion opportunities if you’re a high achiever. Made more than my doctor friend in year 1

Cons

Weird hours. Lot of windshield time.

Viewing 1 - 3 of 960 Reviews

Glassdoor has 969 Erie Home reviews submitted anonymously by Erie Home employees. Read employee reviews and ratings on Glassdoor to decide if Erie Home is right for you.