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      Esri

      Engaged Employer

      Esri reviews

      3.7

      69% would recommend to a friend

      (1,513 total reviews)
      avatar

      Jack Dangermond

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Esri has an employee rating of 3.7 out of 5 stars, based on 1,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 28, 2018

      steady and wonderful company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - steady, they have been around and look to continue to be around for a long time - the Support Services department has supportive and flexible management - management listens to and reconciles with needs and concerns - great benefits - great work life balance - offers courses like 7-Habits and 5-Choices to increase productivity and strike that work life balance - Overall, they take an interest in the person - Big on excellent internal and external customer support - You feel like you're contributing and making a difference - You need something, ask and you shall receive (within reason) - They value continued education, and will reimburse. - CEO cares for the environment, and generally has good values. - GIS is an awesome field of study, and Esri is a good place to continue that study. - The UC is really fun. - AGOL is constantly improving - You'll learn a lot. - You'll be surrounded by fantastic people. - Creators of a great GUI based GIS platform, that everyone in GIS has heard of. - Great name to have on your resume.

      Cons

      - Technology is lagging in some areas, and the platform is not the most powerful GIS solution. For example, Pro is improving and handles rendering well, but geoprocessing is not yet truly 64-bit. - Proprietary (and expensive) software, confusing licensing and extensions. - Poor communication between development and support departments, but over the four years I was at Esri I saw improvement in this area. - Sometimes not a lot of respect from other departments towards support services. - As in any company, there are a few egos. - Your open source GIS buddies will remind you that you drank the Kool-Aid. - There's a ladder from support services to outside of support, it looks to take about 3 years, and that can be a frustrating experience for some. - Promotions are sometimes based off of merit, and sometimes based off of who you know and not your qualifications. - Greater micro managing in some departments. - Minimal career opportunities for regional offices.

      avatar
      Esri Response
      8y
      We couldn't agree with you more that Esri support analysts are brilliant! You also covered many of the great #workperks that Esri offers. Your feedback is valuable and presents many opportunities. We appreciate you taking the time to share your thoughts, and best of luck in your new endeavor.
      3.0
      Jan 6, 2018

      Overall a decent place to work for few years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible schedule - Friendly and approachable colleagues - Interesting projects - Good health benefits

      Cons

      - Poor management - Little opportunity for career advancement

      avatar
      Esri Response
      8y
      It would be helpful to hear your thoughts about your vision for a "creative environment." We encourage you to reach out to the Esri Experience team if you're comfortable doing so. We appreciate your feedback.
      4.0
      Dec 11, 2017

      Support Server Analyst

      Support server analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive culture, everyone goes out of their way to help each other.

      Cons

      Slow to promote or allow people to switch departments

      avatar
      Esri Response
      8y
      Esri is very supportive of employees growing into other roles, both within the same division as well as to other areas of the company. Transition timing is always related to the needs of our customers. Thank you for comments and best of luck.
      Viewing 364 - 366 of 1,513 Reviews
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      ReviewsEsri reviews

      Glassdoor has 1,773 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.