Esri reviews

3.7

67% would recommend to a friend

(1,511 total reviews)
avatar

Jack Dangermond

79% approve of CEO

65% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

Viewing 4 - 6 of 1,511 Reviews

Glassdoor has 1,770 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.