Esri reviews

3.7

68% would recommend to a friend

(1,513 total reviews)
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Jack Dangermond

79% approve of CEO

67% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 28, 2018

steady and wonderful company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- steady, they have been around and look to continue to be around for a long time - the Support Services department has supportive and flexible management - management listens to and reconciles with needs and concerns - great benefits - great work life balance - offers courses like 7-Habits and 5-Choices to increase productivity and strike that work life balance - Overall, they take an interest in the person - Big on excellent internal and external customer support - You feel like you're contributing and making a difference - You need something, ask and you shall receive (within reason) - They value continued education, and will reimburse. - CEO cares for the environment, and generally has good values. - GIS is an awesome field of study, and Esri is a good place to continue that study. - The UC is really fun. - AGOL is constantly improving - You'll learn a lot. - You'll be surrounded by fantastic people. - Creators of a great GUI based GIS platform, that everyone in GIS has heard of. - Great name to have on your resume.

Cons

- Technology is lagging in some areas, and the platform is not the most powerful GIS solution. For example, Pro is improving and handles rendering well, but geoprocessing is not yet truly 64-bit. - Proprietary (and expensive) software, confusing licensing and extensions. - Poor communication between development and support departments, but over the four years I was at Esri I saw improvement in this area. - Sometimes not a lot of respect from other departments towards support services. - As in any company, there are a few egos. - Your open source GIS buddies will remind you that you drank the Kool-Aid. - There's a ladder from support services to outside of support, it looks to take about 3 years, and that can be a frustrating experience for some. - Promotions are sometimes based off of merit, and sometimes based off of who you know and not your qualifications. - Greater micro managing in some departments. - Minimal career opportunities for regional offices.

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Esri Response
8y
We couldn't agree with you more that Esri support analysts are brilliant! You also covered many of the great #workperks that Esri offers. Your feedback is valuable and presents many opportunities. We appreciate you taking the time to share your thoughts, and best of luck in your new endeavor.
1.0
Feb 7, 2018

Administrative Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. They will match your 401(k) to 6%.

Cons

The management is absolutely terrible.

5.0
Feb 1, 2018

Software Development Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work!

Cons

I was just an intern, and my experience was good, so cannot mention any yet.

Viewing 1027 - 1029 of 1,513 Reviews

Glassdoor has 1,773 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.