Esri reviews

3.7

68% would recommend to a friend

(1,513 total reviews)
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Jack Dangermond

79% approve of CEO

66% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Stable employment Flexible work schedule College-like campus Not beholden to stockholders or quarterly numbers Jack's vision of making the world a better place

Cons

Lack of promotion from within the organization Lack of even cost of living allowances Minimal 401K match Benefits package is average at best Vacation is capped at 4 weeks/year after 10 years of service

1.0
Mar 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Small town atmosphere, easy place to live in A few nice people, alas, not many of them left with the changing culture A few departments are okay

Cons

Low pay Vague, non-industry standard job descriptions Managers change employee job title at their whim Transfers impossible unless you know who's who or the president Hard work, ethics, diligence not appreciated, need to know someone Poor, unfair, untrained managers - managers rule Off-site managers know little or nothing Managers use reviews as weapons Managers charge at will to make up for their low pay Bad, untrustworthy human resource managers human resource department is only for management

3.0
Sep 7, 2009
Recommend
CEO approval
Business Outlook

Pros

I have learned many valuable skills. I have had the opportunity to convey to a professional GIS user community educational techniques and workflow procedures that assist them on their way to a productive work environment. I took my job and performance very seriously and I believe that was demonstrated by my communication skills as well as every measurable metric assigned to my position. I achieved excellent production numbers as well as above average responses to both customer satisfaction surveys and incident quality evaluation scores. I also twice received acknowledgement by the ESRI support management team at the quarterly support meeting in April 2009.

Cons

No longer an employee of ESRI, I could now freely and frankly discuss my termination with my peers and friends who work at ESRI. I have no prior disciplinary action at ESRI related to any of my professional or casual acquaintances. I had never reached an impasse with any other manager at ESRI. What initially began as a genuine and professional concern for the customers of ESRI has resulted in a character assassination at a level high enough to have my employment with ESRI unjustly terminated. My work at ESRI speaks for itself. My employment record is flawless. I was one of the highest performers in Desktop Support. I have never accosted nor threatened any employee of ESRI. I do acknowledge the fact that I did use corporate email for personal matters, but it has come to my attention that most, if not all ESRI employees use that same system for matters that are not directly related to work. Not once in any of the meetings with Human Resources was my performance brought into the conversation. Not once has any mention of concern or disturbance been related to my behavior by my peers or managers. In their investigation of my behavior, I would have expected Human Resources to interview the parties with whom I had candid and frank discussions to determine whether I was inappropriate or a threat in any way, but none of my peers were questioned.

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