Esri reviews

3.7

67% would recommend to a friend

(1,512 total reviews)
avatar

Jack Dangermond

79% approve of CEO

65% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jul 10, 2013

It's all about mapping

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great people. Lots of trees and plenty of work to be done.

Cons

Depending on your team: crazy politics, micromanagement, very scattered responsibilities, with very little advancement opportunity. General - older workforce with an old school mentality, very reactive.

4.0
Jul 9, 2013

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Phenomenal team and technology stack. Enthusiastic user/customers. Novel approach to pay and benefits that actually works for some employees. ESRI has changed the face of the GIS industry

Cons

Doesn't play well with others. Although ESRI has always supported the standards community, its approach to partnering is constrained to companies that stay true to the ESRI product stack.

2.0
Jun 13, 2013

Micromanagement, and a lot of politics.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Benefits Training

Cons

Limited paid time off your first 3 years. No bonuses, and limited raises. Management doesn't listen. Working in support is like working in a CALL CENTER/HELP DESK. The job ad is false advertised. You do not know what you are getting yourself into until you start working. You are MICROMANAGED. Working in support is all about metrics/numbers. If you do not meet your metrics one week, you are chastise. Working in support makes you feel like you are glued to your chair, answering calls all day. If you take a break, you are asked why you are not logged into your phone taking calls; you feel like you are not valued. My advise would be not to work in support unless you are looking to work in a help desk environment, taking calls all day. Maybe working in other parts of ESRI is better, but working in ESRI support is not something you would want to do or make a career out of.

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Glassdoor has 1,771 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.