Essendant reviews

2.8

31% would recommend to a friend

(507 total reviews)
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Dave Rickard

22% approve of CEO

15% positive business outlook

Essendant has an employee rating of 2.8 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Essendant employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

507 reviews
3.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

You meet some kind and helpful coworkers. You work Monday - Friday and are off on all major holidays with pay.

Cons

Goals & Metrics Adherence is ridiculous. Essendant choose quantity over quality. Your breaks and lunch time, are constantly changing, without any notification. If your call or email request goes a second over thier 7 minute adherence time, it will be viewed as a negative adherence(did not meet goal), regardless if you process the customers request 100% correctly. Your adherence time is also affected negativity by your breaks and lunch time, if you do go exactly at your assigned time(they dont care if you are assisting a customer). Your adherence time will go down.

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Essendant Response
2y
Thank you for sharing this feedback. We strive to give all employees the support they need and are disheartened to hear this was not your experience. We will follow up on your input with the team at this facility.
1.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing good going on here

Cons

Everything is a con, work you to death

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Hours are good if the business is there , job is not that hard.

Cons

Don’t get 40 hours every week? And poor management and training!

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Essendant Response
2y
Thank you for your feedback on working at Essendant. It helps us improve our work culture and overall company environment. Our goal is to provide all associates with a positive experience, and we are looking into an enhanced training program to aid in this effort.
Viewing 133 - 135 of 507 Reviews

Glassdoor has 528 Essendant reviews submitted anonymously by Essendant employees. Read employee reviews and ratings on Glassdoor to decide if Essendant is right for you.