Essendant reviews

2.8

31% would recommend to a friend

(508 total reviews)
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Dave Rickard

22% approve of CEO

15% positive business outlook

Essendant has an employee rating of 2.8 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Essendant employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

508 reviews
5.0
Sep 5, 2023

FSC Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I've always felt extremely valued from upper management. I'm regularly thanked for my contributions and recognized for hard work. -My managers care about my career path and continued training. -I feel autonomous in my position but know I can go to my co-workers and manager for support. -The marketing department is truly a special group of people, a lot of us have worked together for many years. There is not a lot of turn over in our department. We always support one another with big milestones (birthdays, baby showers, wedding showers, etc) -There is flexibility with working hours and remotely. -There is plenty of work to go around and opportunity to be challenged and make a difference.

Cons

-As we are uniquely positioned in the market, I always found it difficult to gather and interpret data in order to make strategic marketing decisions on behalf of our customers. - At times, can feel disjointed from co-workers working hybrid.

5.0
Sep 5, 2023

Great culture!

Recommend
CEO approval
Business Outlook

Pros

I have been working at Essendant for almost 30 years, and have seen many changes, but one thing remains true, we have a great culture here at this company.

Cons

It is a warehouse, so it can get hot in the summer, but the leadership team here offers Gatorade, water, and extra hydration breaks. Again, great company to work for

3.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

You meet some kind and helpful coworkers. You work Monday - Friday and are off on all major holidays with pay.

Cons

Goals & Metrics Adherence is ridiculous. Essendant choose quantity over quality. Your breaks and lunch time, are constantly changing, without any notification. If your call or email request goes a second over thier 7 minute adherence time, it will be viewed as a negative adherence(did not meet goal), regardless if you process the customers request 100% correctly. Your adherence time is also affected negativity by your breaks and lunch time, if you do go exactly at your assigned time(they dont care if you are assisting a customer). Your adherence time will go down.

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Essendant Response
2y
Thank you for sharing this feedback. We strive to give all employees the support they need and are disheartened to hear this was not your experience. We will follow up on your input with the team at this facility.
Viewing 280 - 282 of 508 Reviews

Glassdoor has 529 Essendant reviews submitted anonymously by Essendant employees. Read employee reviews and ratings on Glassdoor to decide if Essendant is right for you.