Sad to see a company with so much potential turn into this.
Pros
Great benefits and work life balance. Smart, kind, incredibly talented colleagues. Once had a strong mission that made employees feel they were really helping small-business owners succeed. Beautiful office, amazing perks. Sabbaticals and parental leave!
Cons
Where do I begin. The re-orgs are endless. Constant chaos. Next to impossible to get anything done or move your career forward. Upper management is never willing to try new ideas or innovate because that costs money, so constantly lagging behind industry standards for customer experience and e-commerce best practices. No useful performance review system and non-competitive salaries (meaning, you have to leave to get a raise or promoted). Office politics are out of control and the corporate mind games have become the new norm. HR is a nightmare and will result in a lawsuit someday.
