Etsy reviews

4.0

75% would recommend to a friend

(554 total reviews)
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Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

554 reviews
5.0
Apr 23, 2023

Overall Great, needs growth work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-People Care -Great Benefits -Great employee groups like mentorship, resource groups, Dens, clubs -Flexible work modes -Focus on sustainability -Great comp package -Start up feel with big boy benefits -Your work actually matters

Cons

-Detachment between middle and upper management often leads to conflicting projects, priorities and jumbled communication down to lower level workers. -Organization/management in some areas is often misaligned with the work/workers they are managing- or lack the right skills to properly manage (from quick internal growth) -Newer workers that are SME’s in some areas are often overlooked -Etsy “nice” can seem a bit toxic and dilutes real constructive criticism or gets in the way of progress -Path for career growth unclear

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Etsy Response
2y
Thank you for your feedback and we’re glad that our focus on priorities like flexible work modes, best in class benefits, and ensuring a welcoming culture continue to contribute positively to your Etsy experience. We believe that our investment into Pathways Programming – helping employees to understand performance expectations, progression opportunities, and available development resources - will address your concern regarding career growth. Empowering and enabling managers continues to be a priority for the people team. However we’d appreciate more context around your comment that conflicting priorities and manager misalignment are impacting your experience. We encourage you to provide this feedback, and suggestions you may have, to your manager and/or your HR Business partner – whose information you can find on the Intraknit.
3.0
Dec 27, 2022

Do Not Recommend Marketing Org

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Good perks (time off, office snacks/food, dog friendly, remote)

Cons

- Below market pay ranges - Slow/Unorganized promotion process - Fake-nice culture/slightly passive aggressive culture

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Etsy Response
3y
Thank you for your feedback and we’re glad that our focus on prioritizing work-life balance and best in class benefits has contributed positively to your Etsy experience. We agree that investing in our employees is essential. In an effort to ensure the long-term success of our employees, we have invested in internal resources like our Pathways Programming – helping employees to understand performance expectations, progression opportunities, and the development resources available to them – as well as additional tooling and professional development budgets. With respect to your concerns around compensation, our People teams keep a close eye on how our compensation bands compare to industry standards, and we adjust accordingly. We are optimistic that these steps will continue to address the concerns you’ve raised here.
5.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Successful company on a great trajectory, does a wonderful thing for the world, warm and welcoming culture, generally flat org that encourages of autonomy and personal growth, good balance of work and life, very competitive compensation and benefits

Cons

Slow promotion cycles because nobody leaves

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Etsy Response
3y
Thank you for this comprehensive review, and we appreciate you speaking to these unique elements that have made your Etsy experience so positive. We’re glad that you’ve seen the beneficial impact your work has on the world, that you feel supported and encouraged, and that you continue to experience work life balance. Your feedback surrounding a more performance oriented culture is valuable and is one of the reasons we launched our Pathways Programming – helping employees to understand performance expectations, progression opportunities, and the development resources available to them. We’re optimistic that these resources will help support constructive feedback and associated mobility, and we encourage you to share your input on its impact with your HR Business partner. Thank you again.
Viewing 124 - 126 of 554 Reviews

Glassdoor has 742 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.