Etsy reviews

4.0

75% would recommend to a friend

(554 total reviews)
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Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

554 reviews
4.0
Jun 11, 2023
Recommend
CEO approval
Business Outlook

Pros

It feels like everyone I interact with wants to do the right thing. That goes a long way for me, and I'm wary of the limits of that within a large company. But it feels like people care about what they do, & want to make the socially beneficial things that the company talks up happen. They're continuing to be remote-friendly, which is good when that's in question more. I haven't felt pressured to put in extra hours, instead there's interest in making sure that you're able to use your PTO, volunteer hours, floating holidays, mental health days, etc.

Cons

It feels like upper/executive management is increasingly interested in squeezing the business model to make the market happy. It's not enough to keep growth stable when the world is in turmoil, there needs to be more growth than there was before. As a result, it feels like upper management sees DEI, employee wellbeing, social causes, seller wellbeing, company reputation as expenses that they would gladly cut if they stopped penciling out in favor of keeping them around. Executive Q&As have started including "Some of our competitors don't do this at all for their employees, so you should be happy we're only reducing this" type phrasing, which is concerning. There's also pressure for teams to align their work to market fads, to show how the company is keeping up on each new tech buzzword even if it would be harmful to the company's reputation to actually carry out & interest stops as soon as the next hot thing shows up.

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Etsy Response
2y
Thank you for your feedback, and it’s always encouraging to hear that our employees are as passionate about doing good in the world as we are. We want to assure you that we remain committed to our impact responsibilities, including our DEI and sustainability goals, and to transparency both internally and externally. At Etsy, we believe our business performance and impact strategies are inextricably linked. And if there are areas where you are concerned, we encourage you to reach out to share details with your manager. Thank you for being so enthusiastic about what Etsy stands for.
2.0
May 26, 2023

Beginners only

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Etsy seems like a great place to start one's career. It's a cute workplace, good benefits, fun product. The culture is warm and welcoming.

Cons

Etsy skews very young in its demographic and it seems like this is the first job for a large proportion of the employees. This was frustrating to me as a tech veteran. If you've worked for FAANG or just have a lot of experience in general Etsy may not be the right place for you. Also, there's a lot of toxic positivity going on. Most decisions are made on slack or in person meaning if you work in another time zone or not in the office, you miss a lot, and it's more of an elevator pitch culture than a writing culture -- meaning it can be hard to find documentation or fully understand goals and plans if you're not tight with management. Ultimately it just felt like no one really knew what they were doing.

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Etsy Response
2y
We appreciate you sharing your experience. However we’re disappointed to hear that you were frustrated during your time with Etsy. We’re proud to be able to provide employment opportunities to employees spanning a wide range of prior experience levels, and we continue to invest in both employee and management development. Our teams are – and have been – located across the globe which makes ensuring an equitable experience for employees located anywhere an ongoing priority for us. We’re committed to continuing to invest in and adapt our processes, and encourage our employees to keep providing associated feedback.
Viewing 241 - 243 of 554 Reviews

Glassdoor has 742 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.