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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,275 total reviews)
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Chris Morris

29% approve of CEO

28% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
1.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

They really focus on training. They offer free waxing to all employees. They are in a good location.

Cons

Dishonest since day 1, they promise you all the products right after training. When I asked for my products they said it was a month after you started...a month passed and still no products. They promised 30 hour work weeks, but the average range was closer to 15-20. This company clearly doesn't value employees or there would be less of a turnover rate. There was some unsanitary issues, such as having us scrub floors and take guests without changing our scrubs.

3.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great managerial experience, meet a lot of great people. Good products.

Cons

Too scripted and too much emphasis on sell, sell, sell. Nothing too constructive. Always expected to work at home without pay. No reimbursement for personal car, fuel, and cell phone usage. No benefits offered.

2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at EWC are the guests. They are all so kind, and really so in love with the company it's the perfect relationship. The pay is awesome too. I love the wax, the education that we provide each and every guest, and the fact that everything is uniform where ever you go. It's probably the best paying and busiest job any Esthetician could ask for. The consistency of the company is unbelievably excellent! The team is great too, you truly feel like a family at work. The product are really high performance also gentle on the skin. You do get a guaranteed paycheck since you get 8 dollars an hour, so it's not like typical service jobs that only pay commission.

Cons

The Evil franchisee that previously owned the store I worked at. She always did a great job at constantly reminding every waxer how much they "sucked at sales" and "it's your fault that I'm not making any money, why should I have to put food on your tables" and that we never try our best.. She stopped giving us our quarterly pay increase... Even when requested and when we were improving sales and staying consistent she never gave us commission on retail, or our half off discount on products.. She would always cut out breaks behind our backs. I was always cautious what I would say to her because she always had such a short temper she would fire employees on the spot and threatened us on a weekly basis. We would never have constructive meetings. She would always sit in the lobby on her phone and talk garbage about the waxers in front of guests. When guests would ask to speak to management she would pretend that she's not the boss and hand the phone over to the GS. I didn't have a good experience at this location with her being my manager. I was in constant fear of losing my job every single shift was an emotional roller coasters we had a glorified GS that later became a manager who was stealing tips from waxers.. So much gossip, super sketchy pay stubs, no healthcare. It's impossible to get time off, there was no such thing as paid vacation. I waited a total of 2 years before I finally decided I needed time off, and it was never approved pay. All I wanted was 4 days off consistently, after two years of nonstop work, and covering EVERYONE ELSE'S shifts I never got anything. So they promise discounts of retail, benefits, free waxing, 45k to 60k a year, free product line when hired, pay increase every 3 months, flexible schedules... And all I got was free waxing. Be prepared for the most mentally/emotionally exhausting job of your life. This woman is a true psychopath, and I would pray for her constantly.

Viewing 4105 - 4107 of 4,275 Reviews

Glassdoor has 4,328 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.