Is European Wax Center a good company to work for?

European Wax Center has an overall rating of 2.8 out of 5, based on over 4,323 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 37% of employees would recommend working at European Wax Center to a friend and 29% have a positive outlook for the business. The best reviews about European Wax Center have been left by employees working as District Manager , Designated Manager and Customer Service Representative .

Does European Wax Center pay their employees well?

According to anonymously submitted Glassdoor reviews, European Wax Center employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at European Wax Center. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at European Wax Center?

37% of European Wax Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated European Wax Center 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at European Wax Center?

Wax Specialist (1036) , Guest Service Associate (526) , Center Manager (187) , Esthetician/Wax Specialist (154) , GSA - Guest Service Agent (136) , Esthetician (104) , GSA (103) , Front Desk Receptionist (93) , Waxing Specialist (89) , Manager (87) , Waxer (76) , Guest Service Representative (73) , Esthetician/Waxer (71) , GSA Guest Service Associate (65) , Assistant Manager (58)

What are the pros of working at European Wax Center according to real employee reviews?

"They have great training if you have never waxed before and their wax is really nice." ((in 169 reviews)); "Good money for starting out and being able to make a living which is exciting." ((in 169 reviews)); "It’s a good place to start as an esthetician and my coworkers are great" ((in 157 reviews)); "A good commission system if they teach you what to say" ((in 149 reviews)); "Great for people who just got their license and want to learn proper wax techniques." ((in 101 reviews))

What are the cons of working at European Wax Center according to real employee reviews?

"poor management and not flexible" ((in 445 reviews)); "Responsible for cleaning the restroom and low pay" ((in 373 reviews)); "No benefits and you can’t ask days off you have to find somebody to cover you which if you’re low staffed kinda sucks" ((in 181 reviews)); "very unorganized unless there is a good manager" ((in 124 reviews)); "the hours were bad no time off you have to push sales on every client or else you will loose your job on the spot." ((in 107 reviews))

What are employees saying about European Wax Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about European Wax Center layoffs and their outlook for job security at European Wax Center in 2026.

What are the top reviewed European Wax Center locations?

New York , Houston , Chicago , Dallas , Los Angeles , San Diego , Austin , Charlotte , Phoenix , Tampa , Atlanta , Las Vegas , Denver , San Jose , San Antonio , Columbus , Raleigh , Philadelphia , Miami , Scottsdale , Plano , Cincinnati , Pittsburgh , Washington , Minneapolis , Baton Rouge , Orlando , Brooklyn , Jersey City , Nashville

European Wax Center reviews

2.8

37% would recommend to a friend

(4,270 total reviews)

Chris Morris

29% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews

1.0

Oct 14, 2012

Absolute nightmare

Waxing specialist

Recommend

CEO approval

Business Outlook

Pros

The only pro was the fact that you can do your own waxing for free during downtime.

Cons

The company is run terribly. They don't do anything to honor valuable, loyal customers however anytime someone makes a petty complaint clearly trying to get a freebie, management bends over backwards for them. That makes a waxers job very challenging. The particular location I worked for has terrible management with no control over the staff, and doesn't listen to or respect any ideas or suggestions from employees. The place is run like a dramatic sorority house. The commission is 5% on services which is absolutely unheard of, and their suggested gratuity signs are very low. The front desk is constantly screwing up the book and pissing off clients, affecting the tips and customer loyalty, and they don't care because it doesn't affect their paycheck. And of course management expects you to work crazy hours and nothing is ever good enough. Save yourself the drama and stress and work anywhere but here!

2.0

Oct 13, 2012

Not the best place to work, but not the worst

Waxing specialist

Recommend

CEO approval

Business Outlook

Pros

You can make good money if you try (i got payed $9.00 per hour plus tips and commission) , easy to get hired at(they didnt even give me a real interview, i sent them my resume and they met with me to ask what days i could come for training) , payed training(only at some locations) , good commission (10% retail, 5% services), lots of down time

Cons

SO unorganized (manager would text me when to come in for training, then when i would go she would say they forgot i was coming so there was no one to train me), had me doing bikini waxes before they trained me how which lead to many unhappy customers, no set schedules (they would text me the day before saying i had to work tomorrow). One morning they sent me a text asking why i wasnt there and i said because no one told me to work that day. I tried to tell them how unprofessional they were being and she said "they're too busy running a fortune 500 company" and then they never texted or called me to work again so i guess i was fired. you have to buy scrubs, shoes, and special expensive tweezers before you can start, no opportunitys to advance.

1.0

Oct 5, 2012

Good out of school experience, but ends there.

Waxing specialist

Recommend

CEO approval

Business Outlook

Pros

Meeting other estheticians to learn waxing techniques from. Because of the high volume, you do learn how to be more comfortable with waxing all areas. Working at European Wax Center is more of a 'means to an end.' Good for right out of school or for a first time waxer.

Cons

The bad part of working here is mainly the pay. Lots of work for very little money. Pay is $8 + 5% commission on services + 16% of product sales + bonus. The disappointing part about being an employee here is the inability to achieve any of the bonuses. They created the bonuses based on completing a certain number of service dollars in a time period. The bonus is not achievable based on the number of hours you are allowed to work in the pay period. Even at 100% booking, you cannot meet these numbers since the work week the owner/managment based them off of is a 40 hour work week, and full-time employees max out at around 30 booked hours. Knowing that your employer is making a lot of money based on the services all waxers are completing, and knowing that they only actually pay you about $10/hr with no benefits (when you're doing about a minimum of $160/hr + in services) is pretty disappointing. Also, once the waxers on the books have reached about 50% of booking, they add new waxers. So there is never really an opportunity to be completely booked. The average salary caps at around 35k/yr and that is including tips.

Viewing 4249 - 4251 of 4,270 Reviews

Jobs at European Wax Center

Assistant Call Center Manager - IL

Front Desk Sales Associate

Front Desk Sales Associate

Permanent Front Desk Associate