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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

37% would recommend to a friend

(4,273 total reviews)
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Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,273 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
3.0
Sep 6, 2017

4 years at EWC

Recommend
CEO approval
Business Outlook

Pros

The tips were great, most of the guests were great and you will definetly hone your waxing skills there.

Cons

You are treated like you can and will be easily replaced. They care more about making money or KPI's than if the guests are happy. Trying to get a raise is like pulling teeth.

4.0
Sep 6, 2017

DO NOT WORK FOR THE CARTERS IN ORANGE COUNTY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the associates, other owners are great don't let these owners hurt the brand - Over all EWC IS GREAT!

Cons

the carters do not care about their staff, they are rude, they talk down to everyone, they treat everyone like they are beneath them, they act like their staff are stealing from them and they bad mouth the company. I am shocked they are still owners

1.0
Aug 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Hourly pay was an average $9 an hour plus a measly 2% commission. If you don't mind rude/some low class guests, upselling guests $600 wax packages to "help them save," abusive management, and hardly talking to your coworkers, then you'll be fine.

Cons

In all my 3+ years of working in customer service/sales, I have never had a more negative experience. I have gotten along with almost all of my coworkers in the past, exceeded sales expectations, and made a connection with the customer, but this job was out of my hands. Management was extremely rude, the coworkers were supposedly "all a family," but they would lie behind each other's backs and talk poorly of one another. It was not a positive environment to be around. Guests were rude and coworkers were embarrassingly rude in a passive aggressive way. Guests would literally spend hundreds of dollars on waxing. That gives you somewhat of an idea of what the guests prioritized on. The allotted turn over time for an employee there was roughly about 3 months. Overall, an awful experience that I severely do not recommend to ANYONE.

Viewing 100 - 102 of 4,273 Reviews

Glassdoor has 4,326 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.