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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,270 total reviews)
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Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
1.0
Nov 4, 2024

Lacks true leadership

Recommend
CEO approval
Business Outlook

Pros

Co-workers were amazing Schedule was nice, only 6 hours on weekdays Free waxing

Cons

Let me start by clarifying that every EWC franchise is different and I am speaking about MFH. Their corporate office is filled with inexperienced owners and management who are almost all related to each other, including HR. They pretend to care about your well-being and happiness at work, then lie that they will fix issues only to turn around and be in-your-face petty about any and all grievances. Lied about an opportunity to be comped more on a new bonus plan, yet every employee I knew at EWC made far less money on this new plan, and somehow MFH refuses to acknowledge the economy and how much people are willing to spend on a luxury. MFH are a disconnected franchise who only care about money, metrics, sales, and will work their “machines” (employees) to death just to wonder why their employees dislike them. They micromanage and lie constantly, never show appreciation, and lack any and all communication. Higher ups talk disrespectfully about their under-selling employees on SPEAKER meetings.

3.0
Sep 4, 2018

Wax Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Make good money if it is a busy location. Get cash tips plus commission.

Cons

It's all about the sale. If you are not meeting goals then your job is constantly threatened. Management doesn't care about you at all. You are replaceable in their eyes. Even if you are busting your butt, it's never good enough.

2.0
May 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Product & waxing discounts, great training program, supportive trainers, good franchisee (if you're lucky)

Cons

High expectations for low pay. I understand they're trying to "brand" themselves but the high standards in customer service and appearance isn't worth the $9-$10 per week. If you're looking for a part time job and willing to settle for less than what you're worth or feel defeated and need money, go for it (been there done that) but never give up on yourself and push for a better job with better pay if you can. It's not your fault if the company has a high turnover rate because at the end of the day, corporate makes the most money and that's all they'll care about.

Viewing 16 - 18 of 4,270 Reviews

Glassdoor has 4,322 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.