Is Everforth Apex Systems a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Everforth Apex Systems have rated their employer with 3.3 out of 5 stars in 354 Glassdoor reviews. This is a lower than average score with the overall rating of Everforth Apex Systems employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Everforth Apex Systems now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Everforth Apex Systems .

Does Everforth Apex Systems pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Everforth Apex Systems with 2.8 out of 5 stars based on 354 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Everforth Apex Systems.

How happy are Customer Service (CSR) professionals working at Everforth Apex Systems?

31% of Customer Service (CSR) employees at Everforth Apex Systems would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Everforth Apex Systems with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Everforth Apex Systems?

Account Manager (328) , Technical Recruiter (317) , Recruiter (149) , GIS Technician (98) , Project Manager (96) , Consultant (89) , Contractor (78) , Software Engineer (76) , Business Analyst (50) , Desktop Support Technician (48) , Customer Service Representative (40) , Help Desk Technician (39) , Technical Consultant (37) , Professional Recruiter (35) , Network Engineer (34)

What are the pros of working at Everforth Apex Systems according to real employee reviews?

"Great people and very competitive" ((in 174 reviews)); "Great culture and tons of potential!There are a lot of tenured employees to learn from and utilize as strong resources." ((in 142 reviews)); "Good work life balance here" ((in 72 reviews)); "Great team and a consistent environment" ((in 68 reviews)); "uncapped commission but only if you are lucky and set up with the right accounts from the start." ((in 60 reviews))

What are the cons of working at Everforth Apex Systems according to real employee reviews?

"No benefits as a W2 contractor unless you want to dip into your already low check" ((in 329 reviews)); "poor management from both HR and the Client" ((in 105 reviews)); "The base salary is low and it can take a while to get your feet running." ((in 86 reviews)); "Can't think of any cons that I've experienced except that there are no PTO benefits for a contractor." ((in 74 reviews)); "We had a tool that would find managers names and telephone numbers, but we only had 2 logins for the entire district of 60+ account managers." ((in 61 reviews))

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(354 total reviews)

Sean Casey

57% approve of CEO

19% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Culture & values

3.5

Diversity & inclusion

3.5

Career opportunities

3.1

Senior management

2.8

Compensation and benefits

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 354 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

354 reviews

5.0

Aug 10, 2023

Good Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Competitive Good work life balance Good culture

Cons

Competitive market Younger management Pay is low first year but you can work your way up

Everforth Apex Systems Response

We are glad to hear you had a great experience at Apex!

4.0

Aug 3, 2023

A lot of opportunity

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, professional and fun. They have an awesome sales training program. If you work hard and follow the system there’s a lot opportunity for success.

Cons

Management is young so there is some blind leading the blind but they are well trained and polished. Selling services is hard no matter who you work for. Base pay was brutal.

Everforth Apex Systems Response

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our company. If you would like to share additional feedback, please email us at feedback@apexsystems.com. Thank you!

1.0

Jul 17, 2023

Nope

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people to work with but not much else

Cons

Extremely low base salary in a world of inflation

Everforth Apex Systems Response

We're sorry to hear about your negative experience at Apex. We'd like to hear more about your experience and any other issues you may have had while working with us. Please email us at contractorcommunity@apexsystems.com. Thank you.

Viewing 91 - 93 of 354 Reviews

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

Ratings by category

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Reviews by job title

Good Company

A lot of opportunity

Nope

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