ExaGrid support engineers get to manage a list of accounts. we build a relationship with the customer and get to know their environments.
Support management is great as well! they are available if we need them, but they let us have the freedom to handle our customers. no micro-managing
Product is solid and works.
Hybrid work model for support. Monday and Friday we can work remote.
Support offers three different shifts. its nice to have flexibility.
Headquarters is in a really nice office park with a cafe, coffee shop, gym, basketball courts, and outside seating areas.
yearly performance reviews are fair.
Cons
no 401K match.
no company outings or parties. (understandable though since our #1 goal is to grow the company.)