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ExaGrid Systems, Inc.

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ExaGrid Systems, Inc. Customer Support Engineer reviews

4.3

100% would recommend to a friend

(12 total reviews)

Bill Andrews

100% approve of CEO

99% positive business outlook

Reviews by job title

12 reviews
4.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product that can store backups up to 10 days of immutable data in the event of Ransomware attack. Great support team. Great engineering team.

Cons

On the benefits side of things, they have a 401K option, but the company does not match like other high tech companies do (ie. 3%, 6%).

5.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

ExaGrid support engineers get to manage a list of accounts. we build a relationship with the customer and get to know their environments. Support management is great as well! they are available if we need them, but they let us have the freedom to handle our customers. no micro-managing Product is solid and works. Hybrid work model for support. Monday and Friday we can work remote. Support offers three different shifts. its nice to have flexibility. Headquarters is in a really nice office park with a cafe, coffee shop, gym, basketball courts, and outside seating areas. yearly performance reviews are fair.

Cons

no 401K match. no company outings or parties. (understandable though since our #1 goal is to grow the company.)

Viewing 1 - 3 of 12 Reviews

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