Expedia Group Supervisor, Lodging Operations reviews

Training was less than adequate. They said by the end of 1 month of training, we'd know about 30% of the job, and I certainly felt that. One day they claimed we wouldn't be on the phones until another month of just handling tickets. The very next day they told us we were going on live phone calls. At shift bit, I was told there was 1 slot of Fri/Sat off, 10am - 7pm (the schedule I wanted) and several for Sun/Mon off, same hours. Not an hour later, management called me into a zoom meeting to apologize for their mistake, telling me the only opening was Sun/Mon off, a combination that does nothing for me. I should have walked out in that moment, but I lasted another few weeks.