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      Expedia Group

      Engaged Employer

      Expedia Group reviews

      3.7

      69% would recommend to a friend

      (7,810 total reviews)
      avatar

      Ariane Gorin

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      8K reviews
      3.0
      Jun 4, 2015

      Not Integrated

      Media producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible start and end times. Some managers are willing to add additional responsibilities for growth

      Cons

      As a contractor, you always are aware that you're not a real part of the team. Some managers are too hands off with teams, don't give feedback until you've been doing something wrong for 3 months.

      4.0
      Apr 23, 2015

      It's Like a Box of Chocolates... Never know what you will get, but it is mostly pretty sweet.

      Director of product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The intersection of travel and e-Commerce is a wickedly cool place to work. - Good data driven culture that puts pace of innovation over pet projects. - Has committed to have 50% of leadership be Female by 2020. - Great growth with potential for even more.

      Cons

      - Very limited upward growth as very few leaders have left in the last few years. - Salaries are stagnant. - Seeing losses of the best new managers, as they seek roles with upward potential. - Moving to Seattle waterfront in 2018, and the commute will be terrible for East-siders.

      4.0
      Mar 11, 2015

      Great attitudes and Environment

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Expedia focuses the majority of their energy on fostering a positive work environment. They know they are a call center and that call centers can get very boring and repetitive, so they work hard at keeping everyone in good spirits and they try their best to make it a fun work day. The supervisors are the true Rock Stars. Expedia brings in vendors from all across North America (Primarily Mexico and Orlando) to teach the employees about their specific resorts and these vendors will typically give away free trips, which is nice. They treat their entry level employees with respect and they understand that without the soldiers on the phones the company wouldn't be able to operate. They do offer the best benefit package than I have seen anywhere else. Very affordable health insurance across the board as well as things like fitness reimbursement, travel reimbursement, discounts at local and national businesses, and others. The fringe benefits of working in the travel industry are second to none. Discounted hotel rates for family and friends, and great discounts for yourself.

      Cons

      Communication channels from upper management to middle management and then middle to the employees is essentially non existent. While I was working there they underwent massive changes in their pay structure (making it harder to hit commission and then getting paid less when you do hit) and to their call process. These are massive changes and completely changes the atmosphere of the work place. The floor didn't receive these changes very well because they after a 3-4 week training on the old process, they tried to run you through a 4-5 hour crash course on the new process and expected you to completely change the way you talk to the customers. Due to these changes many of their top performing tenured agents left for other jobs. They do say they only promote within which might be true at other locations, but it was not evident at the Springfield location.

      Viewing 508 - 510 of 7,810 Reviews
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      ReviewsExpedia Group reviews

      Glassdoor has 9,069 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.