Expedia Group reviews

3.7

69% would recommend to a friend

(7,785 total reviews)
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Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Feb 13, 2025

Despicable management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are truly no pros of working here.

Cons

This is, without a doubt, the absolute worst company I have ever worked for. They project an illusion of caring about their employees, but the reality couldn’t be further from the truth. The only thing this company truly values is maximizing profits for shareholders—everything else, including the well-being of employees, is an afterthought at best. They treat their workforce like disposable garbage, and their so-called “management” is nothing short of a disgraceful joke—an insult to real leadership. The corruption within this company runs deep. Management not only engages in blatant favoritism and unethical behavior, but some of them also take it even further by engaging in sexual relationships with employees. These affairs have ruined marriages and created a workplace culture of coercion and fear. Employees who are victimized by this behavior have nowhere to turn, because the HR department exists solely to cover up scandals and protect the company’s image—not to protect its workers. Any attempt to report misconduct is swiftly buried, allowing predators in management to continue their abuse unchecked. If that weren’t enough, this company has also engaged in shady outsourcing deals that border on outright fraud. They outsourced nearly all jobs to India, despite being caught in a scandal involving illegal deals with foreign contracting companies and call centers. The very same executives who facilitated these deals had personal ownership stakes in those companies, meaning they profited directly from the outsourcing—while American employees were left jobless. To make matters even worse, the employees who were about to be replaced were forced to train their overseas replacements before being discarded like trash. Management is a joke—but without a punchline. Just pure incompetence, hypocrisy, and dishonesty. The leadership within the customer service department, in particular, is a cesspool of unqualified micromanagers who contribute nothing but lies and toxicity. They demand “professionalism” from employees while they themselves engage in workplace affairs and outright abuse, knowing they will never be held accountable. I wouldn’t wish this company on my worst enemy. They exploit their workers, destroy livelihoods, and deceive both employees and customers with every breath. If you value your sanity, dignity, and future, steer clear of this he11hole. There is no amount of money that could make working here worth the psychological and professional damage they inflict. Save yourself the misery and find employment anywhere else.

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Expedia Group Response
1y
Thank you for sharing your review. We take the points you've raised seriously. If you believe that an Expedia Group employee may have violated a policy or law, please report the issue through our formal whistleblower hotline.
2.0
May 24, 2023

Career graveyard

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, coworkers are nice and friendly depending upon which team you end up with, nice campus.

Cons

Forced return to work, long commutes, confused leadership with no concrete planning, promotions are not based on your performance but is based on who you know, zero innovation, pretends to listen to suggestions but does not take action , too much re orgs, managements patting each others back for accomplishing nothing but just talking about plans and the list goes on

2.0
Sep 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros? OK here are a few. First, fitness reimbursement. I got quite some fitness gears using the reimbursement for both me and my family members. Second, there is parental leave, 10+ weeks for father and a new baby cash bonus. Third, mostly friendly colleagues. There are some disrespectful folks but the majority are friendly.

Cons

Here come the cons. 1. The product, or expedia.com. It is really subpar. They lack many features that are common online. For one, they don't have a shopping cart on the site, meaning if you want to make multiple purchase, you would have to go through the shopping funnel multiple times. For another, they don't support free form search. You would have to pick the type of item you want to buy, and then enter the location you are going, and date. You cannot just enter "flight from Boston to London" like you can on google. 2. The competition. With google rolling out it's own travel product and directing traffic directly to hotel or flight carrier site and bypassing Expedia, I just don't see how Expedia can compete. Plus, Expedia lack a strong value proposition to persuade visitors to book on expedia.com instead of hotel or carrier site. Why book on expedia.com when I can just book on fourseasons.com? 3. The pandemic. It's Fall 2021 already and the coronavirus is still around, at least in United States. As long as the pandemic is still around or people still fear it, Expedia will never recover. 4. Employees. While most are friendly and professional, there are just too many people in the company, and frankly, some are really incompetent. This might have changed now since Peter Kern has been downsizing the company, laying off employees, merging teams, and selling off assets. On the other hand, some so called managers or directors are just not smart enough. My first manager was great, smart, dedicated, gave me room to work on stuff. My last manager was just totally a low person, does not know the business well, have no idea in the area she's responsible for, and was rude and disrespectful. And she was promoted by her manager, who is another incompetent person that cannot even speak English well. 5. Compensation. If you've heard Expedia pays low, it is true. My next job after Expedia pays me substantially higher. Substantially! This has a negative impact on talent acquisition and retention as well. Over the years I've seen so many ex-colleagues going to amzn, msft, fb, and other companies. I rarely see folks coming to Expedia from those companies. People don't consider Expedia as a tier one tech company because Expedia just does not pay tier one money.

Viewing 130 - 132 of 7,785 Reviews

Glassdoor has 9,034 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.