Pros
Pro....the benefits which is very nice. I like the location. There are a lot of departments and I hope they are different from the Fraud team.
Cons
Leadership,. Lazy , rude and unprofessional management. You see all over Expedia about transparency, but the leadership on my floor still does not know what that means. Fraud team from the whole Expedia in Bellevue has a PM shift. Employees that work on PM shift are treated by ERS like ghosts. All the team parties, recognitions lunches to celebrate whatever, happen on AM shift, meaning that the employees from PM never enjoy anything , like they don't even exist. No chance to grow in your career. Most of the big companies like to incentive the employees to move on, to grow. Management should not be allowed to be at the same position for more than 3-5 years it should rotate. Do you know why? After few years at the same position, doing the same thing, the person automatically become lazy thinking that already know everything and won't put extra energy to innovate the business. With rotation, you will always get people with new energy, new vision for the business, new ideas, etc. The opportunity to grow is so bad, that there is a manager doing the same thing for over 10 years ( just a reminder that is not even the most high level manager), and few employees doing the same job also for over 10 years. How they didn't become even a supervisor??? Also, the lack of the leadership is amazing. Expedia wants to talk about team work and helping each other, but the manager doesn't even look to your face. Totally rude! How do you expect a good feedback from an employee having a manager that started on a team, worked with for about few weeks and NEVER introduce himself? Ignored the employees for a few weeks until he finally decided to introduce himself. I can't say for the whole Expedia since I have been only in one team, I am referring about the Fraud team. The environment is soooo negative that it drags you down too. To be honest I should not even say leadership since there are no real leaders at the team. The tools to work!!!! What is that??? Internet extremely slow. Before working at Expedia, I was very excited , but after few months and getting to known the company, to better say my team, I was very disappointed. There are no support for the employees complete the job. For example, Fraud requires people that speak different languages, and it is always and issue. We simple asked for the company provide Rosetta Stone for free to the employees since the job requires different languages, but they don't want to spend the money with that. Language in this team is necessary and provision few Rosetta Stone to the employees to be able to learn at least the basic of the other languages, it will make. Huge difference. This is on thing that I will also give as an example for management rotation. If the manager knows that different languages in his department is crucial, why the manager never provided the Rosetta Stone to help the employees at least learn the basic to help their job and the business.