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      Experian

      Engaged Employer

      Experian Client Development reviews

      3.7

      58% would recommend to a friend

      (160 total reviews)
      avatar

      Brian Cassin

      69% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Client Development employees have rated Experian with 3.7 out of 5 stars, based on 160 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      160 reviews
      2.0
      May 13, 2014

      Nice People Bad Management

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nice colleagues Lots of socials and free coke! Can be an easy sell due to experian being so well established in the market and also diversifying itself to remain relevant

      Cons

      Bad management - no development, just bullying implicit bullying tactics Blind following of 'the business' - no consistent strategy High staff turnover due to emphasis on perception rather than sales - if you don't think how the business needs you to then you're out Treated like children

      3.0
      Apr 24, 2014

      Experian is a great place to learn and gain experience with digital marketing and big data.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn and good work-life balance. While it may get busy, there is a lot of responsibility and trust among the management for the entry level positions to get a lot of work done. A good place to understand HTML and some of the back-end technology for digital marketing. Even with the workload, I don't feel compelled to bring any work home and any additional hours get compensated with overtime.

      Cons

      Workload depends on client you are assigned to so depending on your team and relationship with the client it will either be a positive or stressful environment

      4.0
      Apr 14, 2014

      Glory days may be over

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was competitive, flexible working arrangements, if you work hard you are recognized for it, great HR organization that is always trying to engage employees. If you were lucky enough to land one of the nicer teams, your working day would be pleasant and everyone on your team would pull their own weight. I felt like people were always willing to teach others and it was a very positive working environment for me.

      Cons

      - Not enough forward-thinking when it came to the tool itself, and now they are slipping behind their competition. - Sweet spot for winning big deals was the excellent client service that they provided and now that they are laying off a huge chunk of client services, clients will suffer and I anticipate large accounts will not resign. - The application itself needs a lot of maintenance work and we suffered some embarrassing issues that really damaged our reputation with our biggest clients. Issues kept happening over and over again and client services took the brunt of it not only from clients, but then again by losing their jobs because so many big accounts didn't resign with the company.

      Viewing 136 - 138 of 160 Reviews
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      Glassdoor has 8,111 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.