Experian reviews

4.1

79% would recommend to a friend

(5,711 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Dec 1, 2017

Growth Channel Inside Sales Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Perfect role for recent college grads, or someone looking to get their foot in the door in the Financial Services Industry. As an Account Manager, you'll have an existing book of business consisting of Banks, Credit Unions, Property Managers, Medical Offices, Universities, etc... The majority of your clients will only be utilizing credit reports, so it will be your job to grow your territory by identifying cross-sell opportunities pertaining to marketing, portfolio management, collections, and fraud/authentication. If you're new to financial services this will be an excellent role to learn more about the credit bureau industry. You'll also have the opportunity to learn about various industries because your clients will be diversified across multiple verticals. Most Account Managers stay in their role for at least a year before moving to different business units or being promoted to an Account Executive.

Cons

The sales organization is divided into 3 channels: Strat, Preferred, and the Growth Channel. If you're an individual contributor (AE), your best performing clients will be plucked by the field (Strat and preferred) while you'll be passed their clients that have decreased their annual spend.

3.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Growing Company, Great people that work there

Cons

Pay is below industry standard ,too many politics when it comes to growing within the company, Poor management and communication, micromanagement and too many changes to adapt too. Turnover rate is high

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Experian Response
8y
Thank you for the comments and feedback. We also believe that we have great employees that help Experian grow and be better every day. As we adapt for growth in a fast-moving industry, sometimes we have to make strategic decisions quickly that do lead to change within the company. We try our best to effectively communicate our strategy to employees and are always striving to be more transparent.
4.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Fair pay and benefits Work from home option It is a big enough place you can just blend in There are a few small groups scattered around that do good things and are pushing to try new things

Cons

Long hours are expected and not rewarded Middle management seems to be just trying to keep there job rather then help the team grow and move forward Reorgs are the norm

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