Experian reviews

4.1

79% would recommend to a friend

(5,712 total reviews)
avatar

Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Your opinion really matters and will make differences both internally and externally for customers benefit. Very flexible work life balance!

Cons

This is a very customer focused organization. Sometimes the feedback or loudness of certain customers can have negative implications without intending to...

2.0
Jul 1, 2016

Experian

Recommend
CEO approval
Business Outlook

Pros

Great benefits health, dental, and vision under blue cross and blue shield. A clean environment. It can be stressful because it is an in kind call center and there are some customers that have billing issues.

Cons

Support staff can be hard to deal with most don't really have an idea what they should be doing. Upper management has almost no contact with everyday situations. The upper management has little to no contact with regular agents and even with an open door policy. You might as well walk your self out if you have an issues because no one is going to try and help you.

3.0
Jun 29, 2016

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to telecommute, good benefits, flexible schedule, PTO, good teammembers

Cons

Salary is below average, challenging to be promoted within dept so people look outside

Viewing 424 - 426 of 5,712 Reviews

Glassdoor has 8,117 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.