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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,713 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Feb 20, 2016

      Experian Review

      Senior network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work option available. Great work location. Good benefits (401k both normal and Roth options, good health coverage with HSA account option, access to Experian's credit monitoring, flexible time off, bonuses available yearly.)

      Cons

      No trust from upper management Poor work environment (small, crowded, and loud) Innovation from top down, rather than getting advice from the technical experts. Whatever the buzz word of the month is will be what they want to innovate on. Bonus structure for IT is based on outage minutes globally. Before initiating this, they had a year focused on dropping outage minutes as far as they could. Now they expect us to keep up those minutes without any downtime windows. No clear accountability or responsibility assigned to groups. Multiple town hall meetings and surveys performed to find out the issues within the company, but nothing ever done to fix them.

      1.0
      Jan 29, 2016

      Customer Service Represenative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Training, Learn about Credit Scores, Good job if you can deal with the BS otherwise, you need to go elsewhere

      Cons

      Unethical, Customers are hard to deal with, Strict Policy, Micromanage by Company, Customers are always angry. Company tries to scam customers

      2.0
      Dec 2, 2015

      Account Executive (Sales)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are happy with a dull, drab path to nowhere and a below average commission plan this is the place to be. Well known Stable $5B company. Great health and benefits Lots of data available to sell

      Cons

      Horrendous compensation plan. Get an attorney to review it before you sign it. Promotions are based on internal politics. Don't go here if you want to make more than $200K. Largely Incompetent management structure. Happy to be part of the 3-bureau Oligopoly and makes virtually no efforts past that. Tries to enter business verticals that they do not understand and compounds the problems by placing incompetent and inexperienced leaders in the roles to lead the organisation. Leadership comp is based on EBIT, sales people are paid on what delivers - a clash of interests. Consistently hires a higher than average percentage of lazy sales people who add no value to the company.

      Viewing 433 - 435 of 5,713 Reviews
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