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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,715 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      1.0
      Mar 30, 2025

      Not where you want to be

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home. That’s it

      Cons

      This place for sales people is just a job. It’s a paycheck. There is zero communication from department to department. The commission structure is the worst I’ve ever seen. Back to back terrible callers. Mostly sell Bristol west. You have a script you have to read. Verbatim. Or they mark your KPIS at zero. After 2 years almost I cannot believe I’m still here. They market to low income areas and I’m sure there’s a layoff coming soon. They are looking to hire as many Costa Rica employees and out side of the United States employees so they can save money. It’s the worst job I’ve ever had. So many agents are looking to LEAVE and applying at other jobs. There is zero good here but remote work.

      avatar
      Experian Response
      1y
      Thank you for taking the time to share your experience with us. We're glad that you appreciate the flexibility of working from home. At Experian, we strive to create a supportive and adaptable work environment for all our employees. We understand that communication and the commission structure are important aspects of your role. We are committed to continuously improving our processes to ensure a positive experience for our team members. Your insights are invaluable to us as we work towards enhancing our workplace.
      5.0
      Feb 18, 2025

      A positive culture makes all the difference

      Sr. inside sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive & supportive culture from management to peers

      Cons

      Had not found them sooner

      avatar
      Experian Response
      1y
      Thanks for sharing your experiences. Pleased you value our people first culture and enjoy working alongside friendly and inspiring colleagues.
      5.0
      Jan 7, 2025

      Great place to work, truly

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people, and work is rewarding.

      Cons

      Really can’t think of anything to complain about.

      avatar
      Experian Response
      1y
      Thank you for your wonderful review! We're so happy to hear that you're enjoying your time at Experian and that our people-first culture is making a positive impact. We truly appreciate your continued contributions and are grateful to have you as part of the team! Keep up the great work!
      Viewing 487 - 489 of 5,715 Reviews
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      ReviewsExperian reviews

      Glassdoor has 8,120 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.