Experian reviews

4.1

79% would recommend to a friend

(5,725 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,725 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 26, 2015

Constant Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is okay free fruit and granola bars randomly

Cons

Constant Change, one day something is correct the next day QA is grading for something that was correct Sales based although they tell you its not "selling" its "giving the customers an opportunity " Lots of upper management leaving or has been fired Not enough employees,customers constantly complain about hour hold times Computers are slow,always running slow but you get docked for dead air IT team does not fix website issues customers are having, customers are told a ticket was put in but takes weeks to months to get back with them so you have keep telling customers oh yeah its getting worked on

1.0
Aug 26, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

EMS has great people throughout the organization and 'most' will do all they can to support legitimate sales pursuits. Most of the old sales obstructionists have been purged from the company.

Cons

For anyone joining EMS, just know they typically have 2 layoffs every year (Nov-Dec & late March) to shore-up the bottom line. Farmers with a book of business that's well managed with steady revenue growth are usually safe. However, it's been a revolving door when it comes to sales leaders and sales hunters.

3.0
Aug 26, 2015
Recommend
CEO approval
Business Outlook

Pros

- The people in my business unit are great - Good pension contributions - Huge business - good for CV - Decent opportunity for progression

Cons

- Salary package is generally on the low side - Line management can be very inconsistent - Uses some outdated technical programmes - hence non-transferable skills - Progression sometimes based on time served rather than contribution made - Very bad at dealing appropriately with poor performers

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