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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,702 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Apr 11, 2025

      Customer service

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Solve complex problems quickly 2. Customers can send questions and queries 3. Face to face conversation 4. Like email and chat support 5. Social media users can share information about product and service

      Cons

      Trends change over time , the younger generation typically prefers texting over a phone conversation 2.live chat customer is faster than email 3. It’s a more expensive customer service 4 . Your articles need to stay up to date information 5. There is no individual approach

      3.0
      Apr 8, 2025

      Good Company with a nice benefits

      Architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome brand Generally good work culture Good Benefits

      Cons

      Poor leadership Slow on innovation Some groups under poor leaders have become toxic Management does not seem to have the will to address tough problems

      avatar
      Experian Response
      10mo
      Thank you for taking the time to share your experience. We’re grateful for your contributions over the years and appreciate your recognition of our brand, culture, and benefits. We also hear your concerns regarding leadership and innovation. Feedback like yours is essential, it helps us reflect on where we can grow and how we can better support our teams. Your advice is appreciated, and we’ll continue working to ensure that Experian remains a place where honest work is valued and where all employees feel empowered to thrive.
      Viewing 511 - 513 of 5,702 Reviews
      Related searches: Experian jobs | Experian salaries | Experian benefits | Experian interviews | Experian conversations
      ReviewsExperian reviews

      Glassdoor has 8,107 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.