Experian reviews

4.1

80% would recommend to a friend

(5,700 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jul 1, 2014

Formerly great company has gone downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is close to home. Salaries are pretty good. Many long-time employees are wonderful co-workers with great knowledge and provide great service. Occasional telecommuting allowed by some managers, but not all.

Cons

Terrible management at all levels! Company goals are all very short-term. They only care about cost-cutting with no concern for quality or retaining knowledgeable, valuable employees. Example: in IT, approximately 80-90 percent of very experienced and knowledgeable staff were laid off and replaced with less experienced workers with lower salaries. Many jobs were shifted to other countries or states.

5.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The trainers do a good job and provide the level of support you would need in the role.

Cons

Shifts are ludicrous, managers don't provide correct support, not interested in maintaining employees, not paid or given back overtime after shift has ended, holiday system is a joke! Lack of proper organisation and planning skills. People only get better opportunities and progression if you suck up, not actually bothered about supporting and promoting those who do know their job inside out and are fully competent at doing the job. Company is highly promoting on basis of suck ups and a case of if their face fits, nothing to do with if they are able to do the job; which is generally not the case in the ones who get promoted! Overall a company to be avoided unless you like being treated like they own you and can do as they please! High turn over of staff due to all of the above and more! A company that's as bad as the coalition government!!

4.0
Jun 30, 2014

Change is the only constant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

EMS is part of Experian which is a really great company to work for. I am proud to have Experian on my resume. Experian is the kind of company where people have invested their entire careers. By that I mean it's not uncommon to meet people with 25-35 years.

Cons

Right now we're going through a period of transition in EMS. This too shall end. Experian, and by extension EMS, is large & matrixed company with complex structure. It's not for the faint of heart. But if you're comfortable navigating corporate culture and politics then it's not an issue.

Viewing 5236 - 5238 of 5,700 Reviews

Glassdoor has 8,105 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.