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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,707 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      1.0
      Mar 30, 2025

      Not where you want to be

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home. That’s it

      Cons

      This place for sales people is just a job. It’s a paycheck. There is zero communication from department to department. The commission structure is the worst I’ve ever seen. Back to back terrible callers. Mostly sell Bristol west. You have a script you have to read. Verbatim. Or they mark your KPIS at zero. After 2 years almost I cannot believe I’m still here. They market to low income areas and I’m sure there’s a layoff coming soon. They are looking to hire as many Costa Rica employees and out side of the United States employees so they can save money. It’s the worst job I’ve ever had. So many agents are looking to LEAVE and applying at other jobs. There is zero good here but remote work.

      avatar
      Experian Response
      1y
      Thank you for taking the time to share your experience with us. We're glad that you appreciate the flexibility of working from home. At Experian, we strive to create a supportive and adaptable work environment for all our employees. We understand that communication and the commission structure are important aspects of your role. We are committed to continuously improving our processes to ensure a positive experience for our team members. Your insights are invaluable to us as we work towards enhancing our workplace.
      5.0
      Mar 28, 2025

      Great company, great culture

      Compliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DEI committed Great management Open communication Good pay and fair promotion system

      Cons

      Such a large company with so many divisions, it often gets confusing as to who does what.

      avatar
      Experian Response
      1y
      Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Experian. It's great to know that you appreciated our commitment to diversity, equity, and inclusion, as well as our management, open communication, and fair promotion system. We understand that navigating a large company with many divisions can sometimes be challenging. We're continuously working on improving our internal processes to make things clearer for everyone. Your feedback is invaluable to us, and we're committed to maintaining the great culture you've highlighted. Thank you for being a part of our team and for your contributions.
      Viewing 538 - 540 of 5,707 Reviews
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      ReviewsExperian reviews

      Glassdoor has 8,112 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.