Experian reviews

4.1

80% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Oct 18, 2017

Average

Recommend
CEO approval
Business Outlook

Pros

When I was working here the technology not was the best one, but they are changing it.

Cons

The projects take a long time to finish it.

3.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good global presence Known Brand Big organization

Cons

Still old culture, lot of managers and repetitive jobs Futuristic visions lose traction due to red-tapes Regional management are narrow focused Acquisitions are managed poorly

2.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

There's many lovely people working there

Cons

Pay is well below where it should be. You'll find many people who do far less work getting paid far more. People who actually do the work get paid nothing for it. They also forget that to carry out your job effectively, you need specialist knowledge which is built up over time and this is not reflected in your pay at all. Underappreciated. Treated as if just disposable and not really cared about. Lack of understanding of the training and skills required for the job. Management completely do not understand what your job actually involves (do not try to) and do not listen to anyone actually working the job. Expect you to work an unreasonable work load. Had managers complain about feeling sick watching me flip between systems on my computer when trying to do something for them - if it makes your head hurt following this for 2 minutes, imagine having to work at that speed all day. Absolutely no room for career development and too few people actually care about staff improving in their career. Management use those who are trying to progress to get extra work out of them without giving anything back. Ultimately you will remain in the same position and on the same pay. Targets are completely unreasonable. Regularly ask for survey feedback but nothing actually changes and they don't even acknowledge the many negative points raised by staff in the surveys. Your job will grow to encompass everything but you will get nothing back for taking on the extra work and will be given the same rating as everyone else in your end of year. Lot's of changes implemented by people higher up executed terribly and then left for those at the bottom to deal with all the resulting issues.

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Experian Response
8y
Thank you for your feedback. I’m glad to hear you enjoyed working with many of your colleagues at Experian, while being frustrated at times. We take great strides to ensure our pay structure and compensation packages are competitive in the market. There are also many levels of employee recognition at Experian, ranging from peer-to-peer acknowledgement to regional recognition of contributions to the company aligned with our corporate values, The Experian Way. We encourage our employees to take advantage of the variety of training programs offered – several are even self-directed and free for any employee who wants to register. We continue to work on our communication efforts so that our employees know their voices are heard through feedback and survey results and are being incorporated into action plans. Thanks again for your feedback as it will help us improve even further.
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