Experian reviews

There is SO much redtape, and a huge lack of autonomy for the KL office.

As with (probably) any mult-billion company, the business units and internal teams are very siloed. Creating a glass door between a lot of teams into not only how they function but where they are in the actual business. This is evident even on neighbouring teams at times. Not a technically hands on role, despite it being 70% technical vs 30% IM. This is a Analysis role with occasional intervention in the monitoring of a world-wide estate of IT infrastructure for Experian. In Day time, this is a role where you simply intervene and escalate certain alerts to specific specialist teams. In night time, you monitor the same alerts with a little more power and weigh up if people need to be called out to look at problems. Open plan environment with management looking over your shoulders from their desks (Cinema style seating - 1 or 2 rows behind you). Some staff have come directly from Service Desk teams and are process driven, whilst others (me included) have come from 3rd line IT roles making this a very mixed and confusing environment at times. Most staff appeared to be very pigeon-holed into "their way of doing things" and controlling that way of being individually rather than at a team level (technical).