Experian reviews

4.1

81% would recommend to a friend

(5,679 total reviews)
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Brian Cassin

87% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Products continue to be industry leading despite cuts in other areas of the organization. This is the only area of strenghth across the company.

Cons

Experian has attempted to grow through acquisitions. Like many large companies, integrating these companies and brands is very diificult. Experian has not seemed to be able to put leadership in place to manage this effectively. Leadership has had to be too short sighted and has managed profitability entirely through cost cutting quarter to quarter. It appears to middle management and below that the leadership is focused on making their numbers(bonuses) at the expense of cutting salaries(layoffs). If you go to work here, expect to do more work for less income over time, this is a given.

1.0
Sep 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Experian acquired great companies and has developed a great suite of services.

Cons

Experian was trying to put together a world class organization. In doing so, it acquired a number of fast growing companies to bolster it's core businesses which were stagnant or losing ground. When their stock tumbled by 50% after their IPO, the executive leadership panicked. They put a cost cutting program in place and put their "own" leaders in place who ran the companies that were actually taking their business units backwards and they fired the leaders who were growing their businesses 30%+ per year. If they had listened to their managers they could have limited their downside exposure and decrease in revenue by years. Only now are they getting rid of the failed leadership they put in place to try to stabalize their organization after they fired the most qualified leaders. They've probably cost themselves a billion dollars in time, marketplace momentum and human capital who could actually help them grow their business. The executive leaders simply don't know their businesses and their potential and worst of all- they don't know how to run them. This could be a best in class company and the board and shareholders should know that the executive management team blew it big time. Experian says people are their greatest asset and their actions say otherwise- they cut recklessly with disgrard to anything but saving their own skin.

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