Experian reviews

4.1

80% would recommend to a friend

(5,679 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 13, 2016

SMH

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people doing the actual work. They will bend over backwards to make sure their clients are happy. They are helpful, intelligent, hard working.

Cons

After the acquisition of CheetahMail, the onset of business politics took over. There have been several re-orgs and layoffs which killed morale. The best employees and talent have now left the company to become directors at their clients. It is unfortunate, because there was a time that this was one of the best places to work. Now, if you do 0 work, but spend your time buddying up with management you are guaranteed a nice position and pay. There are several people in management who are of no use, lack the merit, and definitely haven't put in the required work to be at senior leadership level.

1.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, Cool location, big named clients until they realize folks don't know what they're doing.

Cons

You'll notice instantly that the company is going downhill and many within management don't have the proper credentials for their position because of the bureaucracy (Music Degrees and IT management don't go together). Client relationships have severly dropped and many have left for competitors. There aren't many processes set in place while on boarding the client, and the environment has become hostile because so many layoffs have happened in the past 2 years. Employee morale is low and many with Client Solutions are ready to jump ship while the Sales team talks about barely surviving the next fiscal year. Client Service has more layoffs coming.

4.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, Subsidized snacks (and they buy lunch/dinner for employees very often), a lot of company fun events, Great work life balance - but will get sacrificed during crunch time, Pay and Benefits are good, This company (at least in the consumer division) is undergoing MAJOR technological changes. A lot of the old upper management and employees basically have to get with the times or get booted/forced out. Either learn the new technologies / agile methods - or get axed. Even though it is sad to lose people, thats just how tech works unfortunately. A lot of useless Directors / VP / upper management who werent doing anything and didnt have a clue what was going on most of the time got axed. Good time for a young blood to get in and learn a LOT

Cons

Office Drama... a lot of it. Like i said, its in a transition phase so there is a lot of distrust and backstabbing going on. Resources being shifted around daily so disorganization is high, people pointing fingers, worried about getting axed, job security confidence is extremely low. Depending on what department you work for, expect long hours occassionally

Viewing 58 - 60 of 5,679 Reviews

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