Experian reviews

4.1

80% would recommend to a friend

(5,680 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Feb 16, 2020

Please Stay Away

Recommend
CEO approval
Business Outlook

Pros

There are no reasons to work here as it management KNOWS NOTHING and there is no training or support.

Cons

Everything...literally. This department is useless and built on lies and lack of training. No one takes ownership and pushes blame to the reps.

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Experian Response
6y
Thank you for your feedback. I am sorry to hear that your experience did not align with our standards. We are always open to feedback and we encourage you to reach out to an HR representative to discuss your time with us and the way we can improve. Thank you again for taking the time to leave your review. -Senior HR Representative
5.0
Jan 28, 2020
Recommend
CEO approval
Business Outlook

Pros

New technology. Visionary leadership. Great financial results that translate into great compensation. Ability to work with colleagues around the world. Professional on a world-class level and always getting better.

Cons

If you're not interested in constant improvement, this place is not for you.

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Experian Response
6y
Thank you for taking the time to leave your feedback, it is greatly appreciated. We are proud of our mission, vision, and values and constantly strive to innovate and create opportunities for our employees to grow and collaborate with colleagues around the world. The diverse backgrounds of all employees working together brings creativity and innovation. Thank you again! -Employee Engagement Director
3.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, intelligent and hard-working colleagues, good culture of having fun together. There are a several great leaders and mentors across the organization, if you're lucky enough to find a role under one of them

Cons

The executive team is protective of each other, which is not unusual in corporate America, but disturbingly protective of some bad apples in the ranks. One VP in particular, I've been unfortunate enough to work under for 2 years, and despite reporting multiple incidents to HR and the C-suite over the course of those 2 years, and knowing that multiple other leaders (most of them female) have also reported incidents, NO ACTION has been taken, except to give this VP (male) more power and more teams. Meanwhile, his entire high-performing team has turned over in the last year due to the toxic environment he has created, but HR and C-suite still choose to turn a blind eye. If you get stuck under such a leader, good luck to you. The exec team will choose the leader over you, no matter how high-performing your track record or how long your tenure.

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Experian Response
6y
Thank you for taking the time to leave a review. We are happy to hear that you enjoy our benefits and working with skilled colleagues. Creating a work environment where employees feel they can bring their whole selves to work is our top priority. Our leadership philosophy revolves around mentorship and support which we believe encourages our employees to innovate. We are sorry to hear that your experience doesn’t reflect these principles. We encourage you to please speak directly to HR and we guarantee this issue will be addressed. -Employee Engagement Director
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Glassdoor has 8,083 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.