Experian reviews

4.1

80% would recommend to a friend

(5,680 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Hmmm....only job in Costa Mesa that's not a burger flipping joint

Cons

Senior management REALLY taking advantage of retirement of the good management team and hiring all their (Obama supporting) friends, if you get the drift. ...And boy oh boy....they can't string a sentence together. Leaders? NO. Confidence builders? NO. Your data at risk? YES. I called E.F. Hutton and he said, "SELL! SELL! SELL!" ....enough said.

2.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice, mostly easy to work with people that want to do a good job.

Cons

EMS's best years are behind it. It's a business run by financial people who see every employee as a prospective money-saving cut to be made. It's best assets are certainly not its people, as they are expendable. The more you make, the more at risk you are. An example of this was last year's wholesale layoff of people in the NYC office, moving jobs to ill-prepared employees in Costa Rica making a fraction of what the New York employees made. The Costa Rican employees were unprepared, and Experian was forced to make offers to people they had previously laid off. Technology was ignored and not invested in for years, and so Cheetah started losing clients to competitors. With little in-house innovation talent, they were forced to buy a not-ready-for-primetime "cross-channel" platform that was panned by Forrester. The Cheetahmail/Cross-Channel Marketing Marketing has not had a leader in a year. Most senior marketing and product development people have left, pushed out or fired over the past 6 months. The latest Experian Marketing Suite is just nice window-dressing on top of existing products.

1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

No weekends Vacation Sick Time

Cons

No recognition no matter how hard you try. Lazy employees get paid the same or more as hard working employees, who never call in sick. Management recognizes employees whom they like not employees that get the job done. Less qualified people promoted to positions, while qualified applicants are told they need more experience.

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