Is Experian a good company to work for?

Experian has an overall rating of 4.1 out of 5, based on over 8,080 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at Experian to a friend and 75% have a positive outlook for the business. The best reviews about Experian have been left by employees working as Program Manager , Intern and Senior Manager .

Does Experian pay their employees well?

According to anonymously submitted Glassdoor reviews, Experian employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Experian. This rating has been stable over the past 12 months.

How satisfied are employees working at Experian?

81% of Experian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Experian 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (135) , Senior Software Engineer (99) , Project Manager (88) , Software Developer (86) , Product Manager (85) , Account Manager (73) , Manager (67) , Sales (64) , Account Executive (63) , Director (63) , Customer Service Representative (62) , Analyst (59) , Business Analyst (56) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 543 reviews)); "great people and a company that tries its best to stick to values" ((in 492 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 464 reviews)); "Very flexible and good work/life balance" ((in 346 reviews)); "Colleagues are friendly and supportive" ((in 173 reviews))

What are the cons of working at Experian according to real employee reviews?

"Poor management and lack of empathy" ((in 220 reviews)); "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." ((in 143 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 105 reviews)); "Senior management does not have the skill set to effectively run group." ((in 55 reviews)); "no training to the employees" ((in 49 reviews))

What are employees saying about Experian layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Experian layoffs and their outlook for job security at Experian in 2026.

What Experian locations have received the highest employee ratings?

Tampa , Seattle , Scottsdale , Austin , Dallas , Lincoln , San Francisco , Nashville , Phoenix , Costa Mesa

Experian reviews

4.1

81% would recommend to a friend

(5,678 total reviews)

Brian Cassin

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Experian has an employee rating of 4.1 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jun 9, 2020

Awful Place ... Don’t Join

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Really good benefits 2. Hard working people

Cons

1. You have to drink the Kool-Aid else you’ll fail 2. Politics 3. Back stabbers 4. Passive aggressive senior leaders 5. People actually set you up to fail. I’m waiting for the economy to make a slight turn upwards and I’ll be out of here! It’s not worth it.

Experian Response

5y

Thank you for taking the time to leave a review. We're sorry to hear about your experience which does not align with our standards. We work hard to create a culture where our employees feel supported and heard. Our leadership philosophy focuses on encouraging innovation through open and honest communication, where all of our employees have the same opportunity to succeed and innovate. We encourage you to speak to your manager or HR representative about your comments. We truly want you to be happy in your position. -Senior HR Representative

2.0

Sep 19, 2017

They're not the worst employer I worked for buuuut...

Director

Recommend

CEO approval

Business Outlook

Pros

I can say that I worked with a lot of smart people who took their jobs and their duty seriously. There's no lack of passion for the customer and balancing "do the right thing for the customer" with operating safely within the regulatory requirements. As consumer I feel very confident that Experian is safeguarding my personal information and they have good procedures in place to run a stable data warehousing operation.

Cons

Experian can't get anything done, I still scratch my head wondering how they consider themselves "innovative" - completely ineffective at executing with any sense of urgency. Lots of issues with architecture - something breaks on one product that takes down four other seemingly unrelated products with it. There's a constant sense of frenetic chaos - methodical, thoughtful planning & execution is completely lacking at execution (part of the reason why nothing ever gets done). Above all that, my lasting impression is that Experian does a really good job at hiring the wrong people for the role, keeping around bad apples FAR too long and promoting people who are clearly unfit for their current (let alone new) role. It's completely demoralizing and demotivating.

5.0

Nov 7, 2023

Excellent culture and company

Content strategist

Recommend

CEO approval

Business Outlook

Pros

Company culture is extremely inclusive Interpersonal communications are always respectful, collaborative, supportive Positive working environment (including remote indefinitely) A genuine concern for our well-being Excellent, affordable benefits Annual bonuses and merit raises Leadership is smart, knowledgeable, communicative, positive More than 10 very active ERGs and everyone is encouraged to participate Serious commitment to DEI Fun events throughout year, even when remote Volunteerism is highly encouraged Great mentorship opportunity

Cons

Because people stay so long, advancement in creative areas can be difficult Synching times zones internationally can be tricky but it's usually quite seamless

Experian Response

2y

Thank you for sharing your remarkable experience at Experian. We're thrilled to hear that you find our company culture inclusive and that you appreciate the positive working environment, even in a remote setting. It's wonderful to know that our commitment to employee well-being and diversity, equity, and inclusion (DEI) is making a meaningful impact. Your insights about creative advancement and international time zone challenges are noted, and we appreciate your constructive feedback. We're committed to fostering an environment where every team member feels valued and respected.

Viewing 16 - 18 of 5,678 Reviews

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Awful Place ... Don’t Join

They're not the worst employer I worked for buuuut...

Excellent culture and company

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