Express Flooring reviews

4.4

89% would recommend to a friend

(53 total reviews)

Steven Silvers

94% approve of CEO

90% positive business outlook

Express Flooring has an employee rating of 4.4 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Express Flooring employee rating is 25% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

53 reviews
5.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Growing company with great leadership! Leadership is really cultivating a great culture as the company continues to grow. You can tell they really care about their employees!

Cons

Growing pains of a growing company, great things to come!

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Express Flooring Response
3y
Thank you for the great feedback! We're so excited you share our vision of our growth, and culture.
1.0
May 24, 2023

Crooks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do learn all of the in home sales hustles. You will never trust a salesman again.

Cons

Everyone from the top down is lying. They lie to employees, salespeople, installers and most of all, customers. They lie about the value. The flooring is not close out commercial flooring. It is very poor quality flooring that they always have coming in on orders. The close out bit is a hook to make you think it’s almost gone and you must buy immediately. They will continue to call “the manager” to get price deductions until you buy. If you don’t buy, they will call you days later with a very low price. Warranty is not worth the paper it’s printed on. They take any and all mistakes (no matter who is at fault) out of your commission . They target people who don’t know any better or do not have good credit. You will leave every appointment feeling like you need a shower to cleanse your soul. If you like taking advantage of old and uninformed customers, this is the place for you.

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Express Flooring Response
3y
Thank you for your review, feedback is how we grow and learn. We're extremely proud of the incredible changes we've made to the organization. Although we cannot change the past we can focus on our future! We would love any feedback you have at HR@expressflooring.com
2.0
May 1, 2023

Chaos in Accounting

Recommend
CEO approval
Business Outlook

Pros

Some of the people are awesome!

Cons

Absolutely no human resource department, it's a joke.

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Express Flooring Response
3y
Thank you for your review, feedback is how we grow and learn. We've made incredible changes to the organization. Although we cannot change the past we can focus on our future! We have brought on some exceptional talent in our HR department and are implementing changes! All feedback is welcomed at HR@expressflooring.com
Viewing 34 - 36 of 53 Reviews

Glassdoor has 57 Express Flooring reviews submitted anonymously by Express Flooring employees. Read employee reviews and ratings on Glassdoor to decide if Express Flooring is right for you.