Is Express a good company to work for as a Retail Associate?

Retail Associate professionals working at Express have rated their employer with 3.4 out of 5 stars in 219 Glassdoor reviews. This is a lower than average score with the overall rating of Express employees being 3.5 out of 5 stars. Search open Retail Associate Jobs at Express now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Express .

Does Express pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Express with 2.9 out of 5 stars based on 219 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Retail Associate salaries at Express.

How happy are Retail Associate professionals working at Express?

53% of Retail Associate employees at Express would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Retail Associate professionals have also rated Express with a 3.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.7 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Express?

Sales Associate (1432) , Retail Sales Associate (215) , Sales Lead (163) , Store Manager (144) , Co-Manager (94) , Express Sales Associate (74) , Sales Leader (51) , Sales Associate/Cashier (47) , Assistant Manager (46) , Associate (46) , Stylist (46) , Manager (36) , Full Time Sales Lead (35) , Store Associate (31) , Brand Co-Manager (30)

What are the pros of working at Express according to real employee reviews?

"The discount that you receive is great and I love the people that I work with." ((in 250 reviews)); "Great coworkers and a decent starter job" ((in 181 reviews)); "good work environment and friendly" ((in 87 reviews)); "The benefits are great if you can by chance move up with the company though." ((in 77 reviews)); "Easy and flexible scheduling" ((in 74 reviews))

What are the cons of working at Express according to real employee reviews?

"low pay and sometimes i would not be put on the schedule when i wanted to be scheduled" ((in 548 reviews)); "Management was poor and irresponsible" ((in 278 reviews)); "managers do not encourage you to move up in the company or make an advance in your career" ((in 204 reviews)); "long hours and no appreciation" ((in 177 reviews)); "No work life balance since it's retail" ((in 73 reviews))

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Express Retail Associate reviews

3.4

53% would recommend to a friend

(219 total reviews)

Greg Scott

100% approve of CEO

24% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Retail Associate employees have rated Express with 3.4 out of 5 stars, based on 219 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Express is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

219 reviews

2.0

Nov 14, 2024

It was good when I got hours

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, employee discount, and friendly coworkers.

Cons

Cutting hours, customers, inconsistent scheduling

3.0

Oct 4, 2024

Nice Managers, Low Pay

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Employees are friendly, flexible schedule, and nice work environment

Cons

Pay is lower than competitors

1.0

Aug 20, 2024

Terrible

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Employee discount Work around schedule

Cons

Management was terrible I was bullied by a manager and nothing was done about it. I got approved for time off my one manager but she never put it in then I was taken off the schedule to make it look like I quit

Viewing 7 - 9 of 219 Reviews

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Express Retail Associate reviews

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It was good when I got hours

Nice Managers, Low Pay

Terrible

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