Express reviews

3.5

60% would recommend to a friend

(1,088 total reviews)
avatar

Greg Scott

72% approve of CEO

41% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews
2.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

easy to get promoted if you work hard, if you just need pocket money it isn't bad if you work 4 hour shifts here and there. your coworkers are the only reason you'll go to work.

Cons

Money over employees. They expect you to sell $250 an hour in order to justify having you there. All this while they're paying you minimum wage. Management is poorly setup and so is the scheduling. You'll have busy days with no one around for support and slow days with too many associates. They'll cut hours from everyone just so the DM's and RM's don't complain about going over. There is NO overtime. At all. You'll get in trouble for going over 40. The shifts get longer and longer and the demands are unrealistic. Make them as much money before you inevitably quit should be their slogan. They have no theft policy, so anyone can walk in, steal an item, walk out, and you can't do anything. You'll get fired if you even call mall security. Shoplifters are free to return ANY STOLEN MERCHANDISE for new items. Yet you'll still get in trouble when the managers can't figure out why theft is so high. Express creates a dangerous environment for their employees when dealing with shoplifters or even customers that choose to cuss you out because you're following procedures. All they have to do is call customer service and say that you were somehow rude for doing your job and following EXP's rules, and the company will send them a gift card and you'll get yelled at by a manager.

3.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee discount is great! I was able to acquire a lot of great clothes for low costs.

Cons

Minimum wage- most retail stores pay Sales Associates minumum wage, but it is always unfortunate. Can't live off of minimum wage.

2.0
Sep 24, 2012

Stressful, tons of pressure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The clothes are really pretty, some people are fun to work with, fashionable place overall!

Cons

Management plays favorites Pushed to reach difficult goals with no more than minimum wage Clothes rip easily Associates aren't allowed to stop a customer from stealing so people take what they want and we can't do anything about it Management always has bad things to say when you make a mistake, but never anything nice to say when you do something good

Viewing 1072 - 1074 of 1,088 Reviews

Glassdoor has 4,508 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.