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Express Scripts

Acquired by The Cigna Group

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Express Scripts Account Management reviews

3.0

92% would recommend to a friend

(5 total reviews)
avatar

Tim Wentworth

100% approve of CEO

92% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Senior management

4.3

Career opportunities

4.1

Work/Life balance

3.7

Compensation and benefits

Ratings by demographic groups

Reviews by job title

5 reviews
2.0
Jul 27, 2014

Very scary. There is little teamwork, and they are always looking for whom to blame.

Account management
Recommend
CEO approval
Business Outlook

Pros

They pay well, but you earn it. The cafeteria on site is nice too, and you are close to Ferguson if you want to go out.

Cons

The culture is such that new ideas are frowned upon. If something goes wrong, they are always looking to blame someone, so you are always worried about getting stabbed in the back. I was in meetings all day, then read e-mail on my laptop at night until I fell asleep.

2.0
Jul 2, 2014

Good Intentions, Failed Execution

Account management
Recommend
CEO approval
Business Outlook

Pros

Good Salary, Good Benefits, Strong sense of unity, good value prop, most people who work for Express Scripts are highly skilled, and want to do well. Strong mid level leadership.

Cons

Silo-ed approach to problem solving, Grown too big to adequately sustain strong customer focus. True concern for member and client experience has taken a back seat to clinical innovation and grabbing for more market share. There is a "culture of fear". Most employees are afraid to ask, tell of share, and most of the time the person who matters (leadership) is too busy to actively listen.

Viewing 4 - 5 of 5 Reviews
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