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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(923 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

923 reviews

Reviews about "Compensation"

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1.0
Aug 4, 2014

Was better when it was Medco

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Union Site , which EXPRESS SCRIPTS HATES . So we got great pay, 401k and benefits

Cons

Upper management outside of immediate call center started to harass immediate call center sups which in turn made the sups micro manage excessively

2.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

There are pockets of people with deep healthcare knowledge trying to do the right thing for the customer/client.The pay & benefits are okay, less than other customer service jobs in the same field.

Cons

This company only looks for cost savings and does not handle situations logically. I previously worked for Medco Health Solutions before Express Scripts purchased them and Medco paid a much higher salary, had better benefits and was more concerned with getting things handle properly as opposed to looking out for profits first then the patient. Unrealistic expectations, long hours leading to eventually burn out & illness.

1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

High Pay, good benefits, major industry

Cons

There is no formal and mostly no informal training program at all for new hires. Come with industry experience or be gone quick.

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Express Scripts Response
11y
Thank you for your feedback. We are sorry you had an unfavorable work experience. We take employee appreciation seriously and believe it’s important for everyone to understand the work they do is valuable and makes a difference for the patients and clients we’re honored to serve. We offer recognition and employee appreciation programs that encourage leader-to-employee and employee-to-employee recognition. In addition, our compensation plan, coupled with our Total Rewards benefits package, is designed to ensure we are competitive and promote a pay-for-performance culture.
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