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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing positive to post.

Cons

Laziest leadership you will ever come across. They do nothing but Bragg about their authority and accomplishments. Three CEO since 2004.

1.0
Aug 16, 2015

Would almost rather be in prison

Recommend
CEO approval
Business Outlook

Pros

Free coffee and muffins... 7 free nights per year...which actually isn't much.

Cons

Low pay for the amount of work... you will be working alone, doing the work of 5 people, and they still require you to clock out for a lunch even if you may not even get to take one. They promote the most incompetent people to management slots.....probably because hiring on anybody who is actually intelligent will put the place out of business very quickly. Its not likely ESA will be around much longer though....so you might as well give the smarter people a chance. Little to no hours. Most managers will pick a favorite, usually the most unreliable person, to put in the full time slot....and the rest are stuck with a pathetic 12-20 hour week - $8.50/hour. Good luck trying to survive on this job alone. "REACH 4 REWARDS" Crap program that they put front desk associates in charge of doing, when it should be the job of the PR/Sales/Marketing division...but again, only the morons get promoted to upper-level slots, so they probably don't know how to put in a REACH lead. I'd be surprised if they can actually read this review.

2.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

got paid to do nothing most of the day. holiday pay 7 free stays a yr yearly raises easy work

Cons

lazy employees. some have worked with the company 10+ years and even refuse to do parts of their job. low raises. after 4 yrs i only managed an extra dollar per hour.

Viewing 52 - 54 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.